Healthcare

Horizon NJ Health Claims Address

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Horizon NJ Health Claims Address

Horizon NJ Health Claims Address is, Paper Claim Submissions: Horizon NJ Health, Claims Processing Department, PO Box 24078, Newark, NJ 07101-0406.

  • Member/Provider Correspondence: Horizon NJ Health, Member/Provider Correspondence, PO Box 24077, Newark, NJ 07101-0406

Horizon NJ Health Appeals Addresses

Utilization Management Decisions Appeals should be submitted to: Horizon NJ Health, Attn: UM Appeals, PO Box 10194, Newark, NJ 07101

Claim appeals may be submitted by:

  •  Fax: 973-522-4678
  •  Mail: Horizon NJ Health, Claim Appeals, P.O. Box 63000,  Newark, NJ 07101-8064

Should you have questions regarding billing or appeals, please contact the Physician and Health Care Hotline at 1-800-682-9091 and/or your Professional Relations Representative.

Horizon NJ Health Member Services

Someone is available 24 hours a day, seven days a week to help you, please call: 1-800-682-9090 (TTY 711)

Horizon NJ Health Enrollment Hotline

For information on enrollment, please call: 1-800-637-2997

 Horizon NJ Health Care / Case Manager

To speak with a Horizon NJ Health Care/Case Manager or learn about a Disease Management Program, please call: 1-800-682-9094

TDD / TTY Services

People with hearing or speech difficulties, please call: 1-800-682-9090 (TTY 711)

 New Jersey State Health Benefits Coordinator (HBC)

For questions about the status of your application, please call: 1-800-701-0710/ 1-800-701-0720

Horizon NJ Health Fraud, Waste and Abuse Hotline

‌If you or someone you know is aware of health care fraud and abuse, you should immediately report it to Horizon NJ Health’s Fraud Hotline at 1-855-FRAUD20 (1-855-372-8320).

Claim Overpayment Address (Horizon-identified Overpayments)

If you receive a refund request letter, it will include instructions to mail the overpayment, along with a copy the letter, to: Horizon NJ Health, Member/Provider Correspondence, PO Box 24077, Newark, NJ 07101-0406

Returning Other Horizon Overpayments

For overpayments made on claims, Mail overpayments to:

  • Horizon BCBSNJ commercial & ASO members: Horizon BCBSNJ, PO BOX 11596, Newark, NJ 07193-1595
  • Federal Employee Program (FEP) members: Horizon FEP, PO Box 11594, New York, NY 10087-1594
  • Braven Health℠ Medicare Advantage members: Braven Health, PO Box 825488, Philadelphia, PA 19182-5488

Source: Horizon NJ Health

Illinois Medicaid Claims Address

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Illinois Medicaid Claims Address

Illinois Medicaid Claims Address is, HFS P.O. Box 19109. Springfield, IL 62794.

Non-Institutional Providers Timely Filing Claim Submittal Address

imely filing override requests for any exceptions that require a manual override must be submitted with an original paper claim form and any attachments to the following address (unless otherwise noted): Healthcare and Family Services, Bureau of Professional and Ancillary Services, Attn: Billing Consultant, P.O. Box 19115, Springfield, Illinois 62794-9115

Medicare Payable Claims

Medicare crossovers (Medicare payable claims) – subject to a timely filing deadline of 2 years from the date of service. Claims may be submitted electronically or on the paper HFS 3797 to the following address: HFS, P.O. Box 19109, Springfield, IL 62794

Media Relations

Illinois Department of Healthcare and Family Services

  • Address: 401 S. Clinton, Chicago, IL 60607
  • For News Media Inquiries: HFS.NewsMedia@illinois.gov

How do I submit a claim to Illinois Medicaid?

You may also write the Department of Human Services (IDHS) at Department of Human Services, Bureau of Civil Affairs, 401 South Clinton St., 6th Floor, Chicago, Illinois, 60607 or call the IDHS Helpline Number at 1-800-843-6154 or 866-324-5553 TTY/Nextalk or 711 Relay.

Billing Consultant Contacts

Contact a billing consultant at 877-782-5565

What is Medicaid called in Illinois?

HealthChoice Illinois is the statewide Medicaid managed care program. Most Medicaid customers are required to choose a primary care provider (PCP) and health plan.

Who handles Illinois Medicaid?

Illinois Healthcare and Family Services.

Medicaid Technical Assistance Center

  • MTAC Main Phone Number 217-244-3212
  • MTAC Main Inbox MTAC@illinois.gov
  • MTAC Enrollment Support Inbox impact@uillinois.edu

MTAC Partners Key HFS Contacts

  • Division of Medical Programs​, Administrator: Kelly Cunningham, Email: Kelly.Cunningham@illinois.gov
  • Division of Medical Programs, Associate Administrator: Melissa Black, Email: melissa.black@illinois.gov
  • Deputy Administrator for Care Coordination: Robert Mendonsa, Email: Robert.Mendonsa@illinois.gov
  • Chief, Bureau of Managed Care: Laura Ray, Email: Laura.Ray@illinois.gov
  • Chief, Quality Management: Dawn Wells, Email: Dawn.R.Wells@illinois.gov
  • Deputy Administrator for Long Term Care and Behavioral Health: Janene Brickey, Email: Janene.Brickey@illinois.gov
  • Chief (Acting), Bureau of Long-Term Care: Elizabeth Lithila, Email: Elizabeth.Lithila@illinois.gov
  • Chief, Bureau of Behavioral Health: Kristine Herman, Email: Kristine.L.Herman@illinois.gov
  • Chief, Bureau of Waiver Operations: Pamela Winsel, Email: Pamela.Winsel@illinois.gov
  • Deputy Administrator for Rates & Finance: Dan Jenkins, Email: Dan.Jenkins@illinois.gov
  • Chief, Bureau of Rate Development & Analysis: Kate Staley, Email: Kathleen.Staley@illinois.gov
  • Deputy Administrator for Medical Operations: Theresa Flesch, Email: Theresa.R.Flesch@illinois.gov
  • Chief, Bureau of Provider Enrollment Services: Anthony Kolbeck, Email: Tony.Kolbeck2@illinois.gov
  • Chief, Bureau of Professional & Ancillary Services: Jose Jimenez, Email: Jose.Jimenez@illinois.gov
  • Chief, Bureau of Medical Adm Support: Rob Fehrholz, Email: Robert.Fehrholz@illinois.gov
  • Chief, Bureau of Claims Processing:  Stephanie Hoover, Email: Stephanie.Hoover@illinois.gov
  • Chief, Bureau of Technical Support: Rachelle Caldwell, Email: Rachelle.Caldwell@illinois.gov
  • Chief, Bureau of Program & Policy Coordination: Mary Doran, Email: Mary.Doran@illinois.gov
  • Chief, Bureau of Contract Management: Sam Trigillo, Email: Sam.Trigillo@illinois.gov

Source: Illinois Medicaid

Lucent Health Claims Address

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Lucent Health Claims Address

Lucent Health Claims Address is, Lucent Health P.O. Box 2318 Rancho Cordova CA 95741-2378 | (800) 331-5301.

Lucent Health Corporate Headquarters

  • Address: 424 Church St, Suite 2300, Nashville, TN 37219
  • Phone: (855) 887-0855
  • Fax: (615) 622-9247

Claims Email

Submit All Claims To: CA.claims@lucenthealth.com

What is the timely filing limit for Lucent?

Your written appeal should state the reason for your appeal and must be filed within 180 days of the date you receive notice of the denied claim.

What is the customer care number of Lucent Health?

Contact Lucent Member Services at 1-877-382-8587.

What if I still have questions about the payment process, treatment plan, and next steps?

Contact Lucent Member Services at 1-877-382-8587.

How do I submit a claim for reimbursement to Lucent Health if I had to pay for the services and the provider will not submit a claim?

Click here (https://lucenthealth.com/wp-content/uploads/2022/08/Lucent-Claim-Form-5.18.22.pdf)  to print and complete a Health Claim Reimbursement Form. Submit the completed form with a copy of a Superbill from your provider and a receipt of your payment to email: CA.claims@lucenthealth.com –or– fax: 916-669-0572

What if I still have questions about the payment process, treatment plan and next steps?

Contact Narus Health at the number on your ID card. Narus Health will help you understand your plan and your benefits.

How do I submit a claim for reimbursement to Lucent Health if I had to pay for the services and the provider will not submit a claim?

Complete a Health Claim Reimbursement Form. Submit the completed form with a copy of a superbill from your provider and a receipt of your payment to:

email: mblackman@naa-lp.com

or  fax: 615-255-6654, attn: mailroom.

What is the customer care number of Lucent Health?

Contact Lucent Member Services at 1-877-382-8587.

Source: Lucent Health

John Muir Claims Address

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John Muir Claims Address

John Muir Claims Address is, 1601 Ygnacio Valley Rd., Walnut Creek, CA 94598.

Phone (925) 939-3000 | Fax (925) 308-8944.

Billing Support

For a faster response to your billing-related questions, please call (866) 751-2459

What is the phone number for John Muir insurance?

Please complete the form below. If this is a medical emergency, please call 911. For a faster response to your billing-related questions, please call (866) 751-2459 or sign in to MyChart.

What is the phone number for John Muir Physicians Network?

Please call their Customer Service Department if you have any questions regarding this letter, at (925) 952-2887, Option 1.

John Muir Coverage Decisions Support

Send written requests to:

John Muir Physician Network, Care Management Department, 1400 Treat Blvd., Walnut Creek, CA 94597

For questions about the care management process or criteria, please contact Customer Service at (925) 952-2887 or (844) 398-5376, TTY/TDD users may call 711.

John Muir Denied Claims

You can also verify the in-network status and location of a provider by calling customer service at (925) 952-2887 or (844) 398-5376, TTY/TDD users may call 711.

Media Center

If you are a member of the media seeking information, please contact: Ben Drew, Director, Corporate Communications, (925) 947-5387

Payment Support

  • Pay by Phone, Please call (866) 751-2459 (Monday – Friday, 8AM – 5PM)
  • Mail your Payment: JMH SBO PATIENT AR, P.O. BOX 102860, Pasadena, CA 91189-2860

Patient Support Center

Patient Support Center at (925) 941-2001.

Email Support

Here is the link to Email Contact Form: https://www.johnmuirhealth.com/secure/contact-us.html

What level of trauma is John Muir Walnut Creek?

Level II Trauma Center

County guidelines dictate which patients are taken to the center, which has continued to be recertified by the American College of Surgeons (ACS) as a Level II Trauma Center since 1986.

Source: John Muir

Jericho Share Health Insurance Claims Address

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Jericho Share Health Insurance Claims Address

Jericho Share Health Insurance Claims Address is, 11152 Westheimer Rd Suite 639, Houston, TX 77042, United States.

How To Contact Jericho Share?

If you have any questions, requests, or concerns related to Jericho Share’s Privacy Policy, please contact at:

  • By Mail: Jericho Share, 784 Davidson Street, Houston, TX 77091
  • By Email: info@jerichoshare.com
  • By Phone: Toll-Free # (866)545-2955

Benefit Administrative Systems Mississippi Offices

Address: Ridgeland, MS, 1022 Highland Colony Parkway, Suite 202, Ridgeland, MS 39157.

Benefit Administrative Systems Louisiana Offices

Address:  Lafayette, LA, 301 Rue Louis XIV, Lafayette, LA 70508.

What is a benefit admin system?

Benefits administration software is a complete platform that covers the entire benefits process and keeps accurate records for each employee. These systems are used by medium and larger companies but can also be personalized for companies of all sizes.

If my provider has questions, can you contact them?

This will be determined on a case-by-case basis, please call them at 866-545-2955 to discuss your case further.

How do I cancel my membership?

You can cancel your membership by calling them at 866-545-2955.

How do I locate providers?

Visit the MulitPlan website, here is the link: http://mulitplanwebsitejs.com/ or log onto your member portal to locate providers near you. You will need to have your member ID card handy to select the correct network.

What is the typical turnaround time for medical needs processing?

They strive to process all medical needs within 21 days from the date of receipt. Medical needs are processed in the order that they are received. There may be a delay in remittance if additional medical records are requested.

How do I use ShareRx?

To use ShareRx, you must register and create an account. You will receive a ShareRx member ID card with 7-10 days of enrollment. This pharmacy feature can be used at any pharmacy.

Source: Jericho Share Health Insurance