John Muir Claims Address

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John Muir Claims Address

John Muir Claims Address is, 1601 Ygnacio Valley Rd., Walnut Creek, CA 94598.

Phone (925) 939-3000 | Fax (925) 308-8944.

Billing Support

For a faster response to your billing-related questions, please call (866) 751-2459

What is the phone number for John Muir insurance?

Please complete the form below. If this is a medical emergency, please call 911. For a faster response to your billing-related questions, please call (866) 751-2459 or sign in to MyChart.

What is the phone number for John Muir Physicians Network?

Please call their Customer Service Department if you have any questions regarding this letter, at (925) 952-2887, Option 1.

John Muir Coverage Decisions Support

Send written requests to:

John Muir Physician Network, Care Management Department, 1400 Treat Blvd., Walnut Creek, CA 94597

For questions about the care management process or criteria, please contact Customer Service at (925) 952-2887 or (844) 398-5376, TTY/TDD users may call 711.

John Muir Denied Claims

You can also verify the in-network status and location of a provider by calling customer service at (925) 952-2887 or (844) 398-5376, TTY/TDD users may call 711.

Media Center

If you are a member of the media seeking information, please contact: Ben Drew, Director, Corporate Communications, (925) 947-5387

Payment Support

  • Pay by Phone, Please call (866) 751-2459 (Monday – Friday, 8AM – 5PM)
  • Mail your Payment: JMH SBO PATIENT AR, P.O. BOX 102860, Pasadena, CA 91189-2860

Patient Support Center

Patient Support Center at (925) 941-2001.

Email Support

Here is the link to Email Contact Form: https://www.johnmuirhealth.com/secure/contact-us.html

What level of trauma is John Muir Walnut Creek?

Level II Trauma Center

County guidelines dictate which patients are taken to the center, which has continued to be recertified by the American College of Surgeons (ACS) as a Level II Trauma Center since 1986.

Source: John Muir