First Acceptance Insurance Claims Mailing Address
First Acceptance Insurance Claims Mailing Address is, P.O. Box 23410, Nashville, TN 37202.
Home Office Address: 817 West Pioneer Parkway, Grand Prairie, TX 75051
Phone: 800-321-0899
First Acceptance Insurance Claims Support
- 800.779.2103, Mon – Fri: 7am – 8pm CST, Sat & Sun: 8am – 5pm CST
- newclaims@acceptanceinsurance.com
- existingclaims@acceptanceinsurance.com
First Acceptance Insurance Phone Support
- Quotes: 1.877.405.7102
- Service: 1.800.321.0899
- Claims: 1.800.779.2103
- Roadside Assistance: 1.866.936.0485
First Acceptance Insurance Customer Service
- 800.321.0899, Mon – Fri: 6am to 8pm CST, Sat: 8am – 5pm CST
- cs@acceptanceinsurance.com
- Live Text: 615-912-9200
First Acceptance Insurance Roadside Assistance
1.866.936.0485
24 Hours A Day 7 Days A Week
First Acceptance Insurance Investor Relations
- 1.615.844.2885
- ir@acceptanceinsurance.co
How do I File a Claim?
Whether or not you’re an Acceptance Insurance customer, you may file a claim by calling their dedicated Claims Representatives at 1.800.779.2103 or by emailing them at newclaims@acceptanceinsurance.com. Current Acceptance customers may file a claim online.
What happens after my claim has been filed?
A Claims Representative, who is an expert in your state laws and regulations, will work with you to:
- Review and assess available coverages
- Determine who is at fault for the accident, if applicable
- Estimate damage to vehicles, property and injuries
- Bring your claim to conclusion as quickly as possible
Do I need to file a state Motor Vehicle Accident Report?
Only if it’s required by your state. Call 1.800.779.2103 or ask your local Agent if you need to.
My stolen vehicle was recovered, what should I do?
If the police find your car, they’ll tell you where it’s located. Ask for a copy of the police report that includes their description of any damage. Then, contact the Acceptance dedicated Claims Line at 1.800.779.2103 as soon as possible so they can start processing your claim.
Source: First Acceptance Insurance