John Hopkins Priority Partners Claims Address

John Hopkins Priority Partners Claims Address

John Hopkins Priority Partners Claims Address is, Priority Partners, P.O. Box 4228, Scranton, PA 18505. (date of service 9/1/22 or after)

John Hopkins Employer Health Programs (EHP)

Effective 12/1/2022, mail EHP paper claims to: EHP, P.O. Box 4227, Scranton, PA 18505

Advantage MD

For Advantage MD paper claims, mail to: Johns Hopkins Advantage MD, P.O. Box 3537, Scranton, PA 18505

USFHP

For USFHP paper claims, mail to: Johns Hopkins Health Plans, PO Box 830479, Birmingham, AL 35283, Attn: USFHP Claims Submission

EHP, Priority Partners, USFHP Claims Payment Disputes

Please complete the Provider Claims/Payment Dispute and Correspondence Submission Form and fax to 410-424-2800 or mail to:

Johns Hopkins Health Plans, Adjustments Department, 7231 Parkway Dr, Ste.100, Hanover, MD 21076

Provider Relations Contacts

You can also submit and check the status of claims through HealthLINK@Hopkins, the secure, online Web portal for Johns Hopkins Health Plans providers and Priority Partners, EHP and USFHP members. Contact Provider Relations at 1-888-895-4998 to learn more.

Priority Partners, EHP, USFHP Appeals Contacts

Appeals letters and other clinical information should be mailed or faxed to Johns Hopkins Health Plans.

Please complete the Priority Partners, USFHP. EHP Participating Provider Appeal Submission Form and fax 410-762-5304 or mail to: Johns Hopkins Health Plans, Appeals Department, 7231 Parkway Drive, Suite 100, Hanover, MD 21076, Fax Number: 410-762-5304

John Hopkins Advantage MD Claims and Clinical Payments Disputes

  • Please complete the Advantage MD Provider Payment Dispute Form and and fax to 855-206-9206 or mail to: Johns Hopkins Advantage MD Payment Disputes, P.O. Box 3537, Scranton, PA 18505
  • Phone: PPO: 877-293-5325, HMO: 877-293-4998; TTY users may call 711
  • Fax: 1-855-206-9206

Advantage MD Non-participating Providers Appeal Request

Effective March 21, 2022, the P.O. Box to send Advantage MD non-participating provider appeals requests is changing to:

  • Mail to: Johns Hopkins Advantage MD Appeals, P.O. Box 8777, Elkridge, MD 21075
  • NEW Fax: 1-410-424-2806
  • Phone: PPO: 877-293-5325, HMO: 877-293-4998; TTY users may call 711

For a Fast Appeal (Advantage MD)

  • Phone: PPO: 877-293-5325; TTY users may call 711
  • Fax: 1-855-206-9206

Source: John Hopkins Priority Partners

Imperial Health Plan Claims Address

Imperial Health Plan Claims Address

Imperial Health Plan Claims Address is, PO Box 60075, Pasadena CA 91116.

Claims Support Contacts

  • Claims Tel: 1-626-838-5100 ext. 3
  • Claims Mailing Address: PO Box 60075, Pasadena CA 91116
  • Claims Payer ID (Office Ally Electronic Submission): IHHMG

Utilization Management

  • UM Outpatient Tel: 1-626-838-5100 ext. 1
  • UM Outpatient Fax: 1-626-283-5021
  • UM Inpatient Tel: 1-626-598-3099
  • UM Inpatient Fax: 1-626-380-9134
  • UM Ambulatory Tel: 1-626-365-0202
  • UM Ambulatory Fax: 1-626-380-9964

Member Services

  • Member Services Tel: 1-626-838-5100 ext. 2
  • Member Services Fax: 1-626-380-9129

Contracting

  • Contracting Tel: 1-626-838-5100 ext. 4
  • Contracting Fax: 1-626-380-9142
  • Contracting Email: contracting@imperialhealthholdings.com

Provider Services

  • Provider Services Tel: 1-626-838-5100 ext. 5
  • Provider Services Fax: 1-626-380-9142
  • Provider Services Email: pnm@imperialhealthholdings.com

Eligibility

Eligibility Tel: 1-626-838-5100 ext. 6

Credentialing

Credentialing Fax: 1-626-380-9963

Compliance

  • Compliance Hotline Fax: 1-888-708-5377
  • Compliance Email: compliancefwa@imperialhealthplan.com

Imperial Health Holdings P.O. Boxes

All claim mail submissions must be sent to the correct mailing addresses based on company:

  • Imperial Health Holdings: P.O. Box 60075, Pasadena CA 91116
  • Imperial Health Plan of California: P.O. Box 60874, Pasadena CA 91116
  • Imperial Insurance Companies, Inc.: P.O. Box 60160, Pasadena CA 91116

Electronic requests must use Office Ally with Payer ID’s: IHHMG (IPA), IHP01 (CA Health Plan),

IICTX (Texas).

Imperial Health Holdings Corporate Office Address

Address: 600 S Lake Ave, Suite 308, Pasadena CA 91106

Imperial Health Holdings Corporate Phone Number

  • Imperial Health Holdings Medical Group: (626) 838-5100
  • Imperial Health Plan of California: (626) 708-0333
  • Imperial Insurance Company of Texas: (626) 708-0333

Imperial Health Holdings Corporate Fax Numbers

  • Main Fax: (626) 521-6028
  • Customer Services: (626) 380-9129
  • Claims: (626) 380-9954
  • Utilization Management (Outpatient): (626) 283-5021
  • Utilization Management (Inpatient): (626) 380-9134
  • Provider Network Operations: (626) 380-9142
  • Imperial Health Plan (IHP): (626) 205-9536
  • Imperial Insurance Company of Texas (IICTX) PNO: (214) 452-1907

Corporate Extensions

  • Utilization Management: Ext 1
  • Member Services: Ext 2
  • Claims: Ext 3
  • Contracting: Ext 4
  • Provider Services: Ext 5
  • Eligibility: Ext 6

Portal Issues/Concerns Support

Provider Network Operations: pno@imperialhealthholdings.com

Source: Imperial Health

International Benefits Administrators Claims Address

International Benefits Administrators Claims Address

International Benefits Administrators Claims Address is, 100 Garden City Plaza, Suite 110, Garden City, NY 11530.

  • Email: sales@ibatpa.com
  • Phone: +1 878-222-4410

What is IBA in insurance?

INSURANCE BROKING ACCOUNTS SYSTEM (IBA)

IBA Provider Support

If you are a physician office and need additional help please contact them during regular business hours.

*Please use this email for technical questions only. Claims or Benefits questions will not be answered here.

Please review the member’s ID card to confirm the appropriate phone number.

  • AFSLIC plans: 878-222-4415
  • Standard Life & Casualty Plans: 878-222-4415
  • Optimed Health Plans: 878-222-4415
  • Federal Life Plans: 878-222-4408
  • Gerber Plans: 878-222-4415
  • portalsupport@ibatpa.com

Does IBA offers Dental Package?

Dental & vision plans gives employees a robust benefit package

Dental Benefits: Employers can choose from several national dental networks to maximize the plan dollars allowed. Administration of out-of-network claims from dentists can also be accommodated.

IBA offers comprehensive vision products to members of a self-insured plan which can include glasses, contact lenses, and eye exams.

What are Nurse Line Program and Integrated Behavioural Health Program?

A 24/7/365 Nurse Line program connects enrollees with Registered Nurses to consult with regarding current or chronic illnesses for better and more cost-effective healthcare decisions.

Integrated Behavioural Health

The Integrated Behavioral Health program directs members to an Employee Assistance Program when short-term counseling is appropriate. A facility in the plan’s network is available for acute health conditions.

What is IBA HSAs & HRAs — Saving for healthcare?

HSA

IBA has partnered with SelectAccount, a trusted and experienced financial accounts administrator that offers a savings account option for members.

HRA

Account holders can manage health related expenses with SelectAccount, while IBA can focus on providing tools for better healthcare consumption.

Source: International Benefits Administrators

Intermountain Healthcare Claims Address

Intermountain Healthcare Claims Address

Intermountain Healthcare Claims Address is, 36 S State Street, Salt Lake City, Utah 84111.

Important Contact Numbers

  • Nevada InstaCare clinics for urgent care or call their office at 702-852-9000 for urgent, non-life-threatening needs.
  • Intermountain Healthcare in Nevada: 702-852-9000
  • Financial Assistance Information, Toll-free: 1-800-442-1128
  • Homecare, Hospice, & Medical Equipment: (385) 887-6000/ Toll-free: 1-800-527-1118
  • Medical Records: 801-906-7000/ Toll-free: 1-844-442-1987

Corporate Departments Contacts

Intermountain Healthcare Corporate and Executive Offices, 36 S State Street, Salt Lake City, Utah 84111

(Located in the Key Bank Building)

General Information: (801) 442-2000

Care Concern/Clinical Relations

To submit a complaint, concern, or compliment regarding patient care

  • Toll-free: 1-855-442-7855, (M-F 8am-5pm)
  • Email: patientfeedback@imail.org
  • Online: Tell them about your experience
  • Central Laundry: (801) 298-2661
  • Community Benefit Department: (801) 442-2863

Compliance and Privacy Hotline

To report privacy concerns or suspected violations of state or federal laws, or Intermountain policies.

Toll-free: 1-800-442-4845

Communications/Public Relations

  • Call: (801) 442-2836
  • Email: contactus@imail.org

I have multiple health insurance companies. How do I know who to bill?

Coordination of benefit rules apply. Contact your provider for help in determining the proper order for billing.

Utah Department of Insurance – Consumers (https://insurance.utah.gov/)

If my insurance doesn’t consider Intermountain as a preferred provider, will you bill my insurance?

Intermountain bills all insurance carriers. If your insurer does not include Intermountain as a preferred provider, you may be billed for non-covered charges or be responsible for reduced benefits.

Please contact your carrier to verify your coverage and/or benefits.

What if my insurance company does not authorize or cover services?

You will be responsible for charges your insurance company does not authorize or cover. It is recommended that you contact the ordering provider to discuss whether to receive the service and for other possible funding sources.

What if my claim is denied?

Contact the facility listed on your statement for additional assistance.

Source: Intermountain Healthcare

Horizon NJ Health Claims Address

Horizon NJ Health Claims Address

Horizon NJ Health Claims Address is, Paper Claim Submissions: Horizon NJ Health, Claims Processing Department, PO Box 24078, Newark, NJ 07101-0406.

  • Member/Provider Correspondence: Horizon NJ Health, Member/Provider Correspondence, PO Box 24077, Newark, NJ 07101-0406

Horizon NJ Health Appeals Addresses

Utilization Management Decisions Appeals should be submitted to: Horizon NJ Health, Attn: UM Appeals, PO Box 10194, Newark, NJ 07101

Claim appeals may be submitted by:

  •  Fax: 973-522-4678
  •  Mail: Horizon NJ Health, Claim Appeals, P.O. Box 63000,  Newark, NJ 07101-8064

Should you have questions regarding billing or appeals, please contact the Physician and Health Care Hotline at 1-800-682-9091 and/or your Professional Relations Representative.

Horizon NJ Health Member Services

Someone is available 24 hours a day, seven days a week to help you, please call: 1-800-682-9090 (TTY 711)

Horizon NJ Health Enrollment Hotline

For information on enrollment, please call: 1-800-637-2997

 Horizon NJ Health Care / Case Manager

To speak with a Horizon NJ Health Care/Case Manager or learn about a Disease Management Program, please call: 1-800-682-9094

TDD / TTY Services

People with hearing or speech difficulties, please call: 1-800-682-9090 (TTY 711)

 New Jersey State Health Benefits Coordinator (HBC)

For questions about the status of your application, please call: 1-800-701-0710/ 1-800-701-0720

Horizon NJ Health Fraud, Waste and Abuse Hotline

‌If you or someone you know is aware of health care fraud and abuse, you should immediately report it to Horizon NJ Health’s Fraud Hotline at 1-855-FRAUD20 (1-855-372-8320).

Claim Overpayment Address (Horizon-identified Overpayments)

If you receive a refund request letter, it will include instructions to mail the overpayment, along with a copy the letter, to: Horizon NJ Health, Member/Provider Correspondence, PO Box 24077, Newark, NJ 07101-0406

Returning Other Horizon Overpayments

For overpayments made on claims, Mail overpayments to:

  • Horizon BCBSNJ commercial & ASO members: Horizon BCBSNJ, PO BOX 11596, Newark, NJ 07193-1595
  • Federal Employee Program (FEP) members: Horizon FEP, PO Box 11594, New York, NY 10087-1594
  • Braven Health℠ Medicare Advantage members: Braven Health, PO Box 825488, Philadelphia, PA 19182-5488

Source: Horizon NJ Health