Illinois Medicaid Claims Address

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Illinois Medicaid Claims Address

Illinois Medicaid Claims Address is, HFS P.O. Box 19109. Springfield, IL 62794.

Non-Institutional Providers Timely Filing Claim Submittal Address

imely filing override requests for any exceptions that require a manual override must be submitted with an original paper claim form and any attachments to the following address (unless otherwise noted): Healthcare and Family Services, Bureau of Professional and Ancillary Services, Attn: Billing Consultant, P.O. Box 19115, Springfield, Illinois 62794-9115

Medicare Payable Claims

Medicare crossovers (Medicare payable claims) – subject to a timely filing deadline of 2 years from the date of service. Claims may be submitted electronically or on the paper HFS 3797 to the following address: HFS, P.O. Box 19109, Springfield, IL 62794

Media Relations

Illinois Department of Healthcare and Family Services

  • Address: 401 S. Clinton, Chicago, IL 60607
  • For News Media Inquiries: HFS.NewsMedia@illinois.gov

How do I submit a claim to Illinois Medicaid?

You may also write the Department of Human Services (IDHS) at Department of Human Services, Bureau of Civil Affairs, 401 South Clinton St., 6th Floor, Chicago, Illinois, 60607 or call the IDHS Helpline Number at 1-800-843-6154 or 866-324-5553 TTY/Nextalk or 711 Relay.

Billing Consultant Contacts

Contact a billing consultant at 877-782-5565

What is Medicaid called in Illinois?

HealthChoice Illinois is the statewide Medicaid managed care program. Most Medicaid customers are required to choose a primary care provider (PCP) and health plan.

Who handles Illinois Medicaid?

Illinois Healthcare and Family Services.

Medicaid Technical Assistance Center

  • MTAC Main Phone Number 217-244-3212
  • MTAC Main Inbox MTAC@illinois.gov
  • MTAC Enrollment Support Inbox impact@uillinois.edu

MTAC Partners Key HFS Contacts

  • Division of Medical Programs​, Administrator: Kelly Cunningham, Email: Kelly.Cunningham@illinois.gov
  • Division of Medical Programs, Associate Administrator: Melissa Black, Email: melissa.black@illinois.gov
  • Deputy Administrator for Care Coordination: Robert Mendonsa, Email: Robert.Mendonsa@illinois.gov
  • Chief, Bureau of Managed Care: Laura Ray, Email: Laura.Ray@illinois.gov
  • Chief, Quality Management: Dawn Wells, Email: Dawn.R.Wells@illinois.gov
  • Deputy Administrator for Long Term Care and Behavioral Health: Janene Brickey, Email: Janene.Brickey@illinois.gov
  • Chief (Acting), Bureau of Long-Term Care: Elizabeth Lithila, Email: Elizabeth.Lithila@illinois.gov
  • Chief, Bureau of Behavioral Health: Kristine Herman, Email: Kristine.L.Herman@illinois.gov
  • Chief, Bureau of Waiver Operations: Pamela Winsel, Email: Pamela.Winsel@illinois.gov
  • Deputy Administrator for Rates & Finance: Dan Jenkins, Email: Dan.Jenkins@illinois.gov
  • Chief, Bureau of Rate Development & Analysis: Kate Staley, Email: Kathleen.Staley@illinois.gov
  • Deputy Administrator for Medical Operations: Theresa Flesch, Email: Theresa.R.Flesch@illinois.gov
  • Chief, Bureau of Provider Enrollment Services: Anthony Kolbeck, Email: Tony.Kolbeck2@illinois.gov
  • Chief, Bureau of Professional & Ancillary Services: Jose Jimenez, Email: Jose.Jimenez@illinois.gov
  • Chief, Bureau of Medical Adm Support: Rob Fehrholz, Email: Robert.Fehrholz@illinois.gov
  • Chief, Bureau of Claims Processing:  Stephanie Hoover, Email: Stephanie.Hoover@illinois.gov
  • Chief, Bureau of Technical Support: Rachelle Caldwell, Email: Rachelle.Caldwell@illinois.gov
  • Chief, Bureau of Program & Policy Coordination: Mary Doran, Email: Mary.Doran@illinois.gov
  • Chief, Bureau of Contract Management: Sam Trigillo, Email: Sam.Trigillo@illinois.gov

Source: Illinois Medicaid