Zurich Insurance Mailing Address

Zurich Insurance Mailing Address

Zurich Insurance Mailing Address is, 1299 Zurich Way, Schaumburg, IL 60196-1056.

Zurich’s Customer Inquiry Center

Zurich’s Customer Inquiry Center is here to help. For general inquiries, contact them at:

Zurich Customer Support, 1299 Zurich Way, Schaumburg, IL 60196-1056

Phone: 1-800-382-2150

Email: info.source@zurichna.com

Zurich Media Contact

If you are an editor or reporter and would like more information on Zurich’s business in North America or a particular announcement, please email the North America media relations team at:

Email: media@zurichna.com

Zurich Claims Support

Zurich’s Customer Care Center is available 24/7 to help you report a claim. For claims inquiries, contact them at:

  • 1-800-987-3373
  • 1-877-962-2567

Zurich Billing and Invoicing Support

Agency premium billing and loss sensitive invoices

For agency premium billing or loss sensitive invoice inquiries, contact them at: 1-800-693-9466

Email: billing.and.collection@zurichna.com

Zurich Premium Audit

For inquiries related to a premium audit, contact them at: 1-800-382-2150

(selection option 7)

Email: premiumaudit@zurichna.com

Zurich Report fraud

To report an incident, please complete an online form using the link below or contact them at: 1-877-642-1714

Zurich Direct Billing

For direct bill and program billing inquiries, contact them at:


Email for Direct Bill: direct.bill@zurichna.com

Email for Commissions: dbcomm@zurichna.com

Zurich Risk Engineering

For inquiries regarding our Risk Engineering products and services, contact them at:


Email Risk engineering: risk.engineering@zurichna.com

Zurich Crop Insurance Billing

For billing inquiries on crop insurance, contact them at:


Email Crop Insurance Billing: accrop@rcis.com

How do I locate my claim professional?

If you have just filed a new claim, please be advised that it may take up to one business day for a Zurich Claim Professional to be assigned to your claim.

Use our online “Locate My Claim Professional” tool.

Enter your 10-digit claim number and date of loss. The tool will then provide you with your Claim Professional’s name and contact information.

By phone

Call them at 1-800-987-3373 and they can provide you with your Claim Professional’s name and contact information.

Source: Zurich Insurance