Express Scripts Payment Address

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Express Scripts Payment Address

Express Scripts Payment Address is, Express Scripts PO Box 52150, Phoenix, AZ 85072-2150.

How do I contact Express Scripts by Phone?

  • For general questions, please call their Patient Customer Service at the number on your member ID card or call 800.282.2881.
  • For technical support or assistance with your online account, please call 800.711.5672.

Express Scripts® Pharmacy

Call for help with your prescription benefit or prescriptions filled through the Express Scripts® Pharmacy.

(800) 282-2881

TTY users call: (800) 759-1089

Express Scripts Medicare Members

Call for assistance with your Medicare prescription benefits.

  • (866) 529-4917
  • TTY users call: (800) 899-2114

24 hours a day, 7 days a week.

TRICARE Beneficiary Customer

Call for TRICARE Beneficiary Customer Service or Technical Support for the TRICARE Beneficiary Program.

  • (877) 363-1303
  • TTY users call: (877) 540-6261

24 hours a day, 7 days a week.

Email: militaryrx.express-scripts.com

Express Scripts Accredo Support

Call to get started with Accredo: (877) 222-7336

24 hours a day, 7 days a week.

Express Scripts Fraud Support

Call the Fraud Tip Hotline to report cases of suspected fraudulent activity. All information will be kept strictly confidential. Call: (866) 216-7096, 24 hours a day, 7 days a week.

Express Scripts Website Support

Call for technical support or assistance with your online account.

  • Call: (800) 711-5672
  • TTY users call: (800) 759-1089

24 hours a day, 7 days a week.

How do I submit to Express Scripts?

If you need a new prescription, ask your doctor to send it to them:

  •  By e-prescribe: Ask your doctor to send them your prescription electronically.
  •     By phone: Call Express Scripts toll-free at (877)882-3335.
  •     By fax: Send the order form and your written prescription. Toll-free within the U.S. at (877)895-1900.

Express Scripts Media Inquiries

Justine Sessions, Director, External Affairs, call: 860.810.6523, Email: media@evernorth.com

Express Scripts Members and Providers

Express Scripts Pharmacy, call Patient Customer Service at the number on your prescription ID card or call 800.282.2881.

Employment Verification Contacts

To verify employment, please contact their third party vendor, The Work Number, at 800-367-2884, company code 36032. Or go online to www.theworknumber.com and select “obtain verification.

Does Express Scripts ever call you?

If you have been contacted by an Express Scripts outbound caller: 844.310. 7528, this is a valid phone number relaying important information about your account. It’s always important to protect your personal information from identity theft and fraud.

Source: Express Scripts