Cigna Healthspring Claims Address
Cigna Healthspring Claims Address is, Mail Paper Claims to: Cigna-HealthSpring, PO Box 981706, El Paso, TX 79998.
- Mail Appeals to: Cigna Health-Spring Appeals, PO Box 24087, Nashville, TN 37202
- Mail Reconsideration Requests to: Cigna-HealthSpring Reconsiderations, PO Box 20002, Nashville, TN 37202
Claims questions: 1-800-230-6138 | Appeals questions: 1-800-511-6943 | Fax: 1-800-931-0149
Electronic claims may be submitted through:
- Change Healthcare/Availity (Payor ID: 63092 or 52192)
- SSIGroup/Proxymed/Medassets/Zirmed/OfficeAlly/GatewayEDI (Payor ID: 63092)
- Relay Health (Professional claims CPID: 2795 or 3839 | Institutional claims CPID: 1556 or 1978)
Compliance
To report potential fraud, waste, or abuse please contact Cigna-HealthSpring’s Special Investigations Unit
- By mail: Cigna-HealthSpring, Attn: Special Investigations Unit, PO Box 20002, Nashville, TN
- By email: specialinvestigations@cigna.com, Attn: Cigna Medicare Operations
- By phone: 1-800-667-7145
Cigna-HealthSpring
Behavioral Health Services Call: 1-866-780-8546 | Fax: 1-866-949-4846
Pharmacy
PHARMACY – PART D Visit their website for detailed formulary information.
Call: 1-800-222-6700 | Visit: http://www.cigna.com/medicare/part-d/drug-list-formulary
Drug Coverage Determinations visit: https://www.cigna.com/healthspringdrugforms
Eligibility Verification / Customer Service
Customer Service provides eligibility & copayment information for plan members.
Customer Service: 1-800-668-3813 | Provider Services: 1-800-230-6138
Visit: https://healthspring.hsconnectonline.com/HSConnect
Ancillary Services / Supplemental Benefits
OUTPATIENT LABORATORY SERVICES
LabCorp | Call: 1-888-522-2677
Quest Diagnostic Laboratories | Call: 1-866-697-8378
BEHAVIORAL HEALTH/SUBSTANCE ABUSE
Cigna-HealthSpring Network (Please call for authorizations):Call: 1-866-780-8546
DENTAL SERVICES, Administered through Delta Dental, Call: 1-866-409-8053
ROUTINE VISION, Administered through Superior Vision, Call: 1-888-886-1995
For questions concerning Supplemental Benefits, please call Provider Service | Call: 1-800-230-6138
Cigna-HealthSpring
Behavioral Health Services Call: 1-866-780-8546 | Fax: 1-866-949-4846
How much did Cigna pay for HealthSpring?
$3.8 billion
Cigna Corp. completed its acquisition of HealthSpring, a Nashville-based Medicare Advantage provider that the insurer bought for $3.8 billion in cash.
Is Cigna a Medicare?
Cigna Healthcare has Medicare Advantage, Medicare Supplement, and Medicare Prescription Drug Plans.
How to Report Health Care Fraud
Call the Special Investigations hotline at
Email us: specialInvestigations@evernorth.com
Write to us: Cigna Healthcare Special Investigations, 900 Cottage Grove Road W3SIU, Hartford, CT 06152
Source: Cigna Healthspring