Cigna Healthspring Claims Address

Cigna Healthspring Claims Address

Cigna Healthspring Claims Address is, Mail Paper Claims to: Cigna-HealthSpring, PO Box 981706, El Paso, TX 79998.

  • Mail Appeals to: Cigna Health-Spring Appeals, PO Box 24087, Nashville, TN 37202
  • Mail Reconsideration Requests to: Cigna-HealthSpring Reconsiderations, PO Box 20002, Nashville, TN 37202

Claims questions: 1-800-230-6138 | Appeals questions: 1-800-511-6943 | Fax: 1-800-931-0149

Electronic claims may be submitted through:

  • Change Healthcare/Availity (Payor ID: 63092 or 52192)
  • SSIGroup/Proxymed/Medassets/Zirmed/OfficeAlly/GatewayEDI (Payor ID: 63092)
  • Relay Health (Professional claims CPID: 2795 or 3839 | Institutional claims CPID: 1556 or 1978)


To report potential fraud, waste, or abuse please contact Cigna-HealthSpring’s Special Investigations Unit

  • By mail: Cigna-HealthSpring, Attn: Special Investigations Unit, PO Box 20002, Nashville, TN
  • By email:, Attn: Cigna Medicare Operations
  • By phone: 1-800-667-7145


Behavioral Health Services Call: 1-866-780-8546 | Fax: 1-866-949-4846


PHARMACY – PART D Visit their website for detailed formulary information.

Call: 1-800-222-6700 | Visit:

Drug Coverage Determinations visit:

Eligibility Verification / Customer Service

Customer Service provides eligibility & copayment information for plan members.

Customer Service: 1-800-668-3813 | Provider Services: 1-800-230-6138


Ancillary Services / Supplemental Benefits


LabCorp | Call: 1-888-522-2677

Quest Diagnostic Laboratories | Call: 1-866-697-8378


Cigna-HealthSpring Network (Please call for authorizations):Call: 1-866-780-8546

DENTAL SERVICES, Administered through Delta Dental, Call: 1-866-409-8053

ROUTINE VISION, Administered through Superior Vision, Call: 1-888-886-1995

For questions concerning Supplemental Benefits, please call Provider Service | Call: 1-800-230-6138


Behavioral Health Services Call: 1-866-780-8546 | Fax: 1-866-949-4846

How much did Cigna pay for HealthSpring?

$3.8 billion

Cigna Corp. completed its acquisition of HealthSpring, a Nashville-based Medicare Advantage provider that the insurer bought for $3.8 billion in cash.

Is Cigna a Medicare?

Cigna Healthcare has Medicare Advantage, Medicare Supplement, and Medicare Prescription Drug Plans.

How to Report Health Care Fraud

Call the Special Investigations hotline at

Email us:

Write to us: Cigna Healthcare Special Investigations, 900 Cottage Grove Road W3SIU, Hartford, CT 06152

Source: Cigna Healthspring