Navy Federal Credit Union is a global credit union, headquartered in Vienna, Virginia. Mary McDuffie is leading the company as the chief executive officer since 18 January 2019. The Navy Federal Credit Union offers various services/products, such as credit cards, consumer loans and online banking. They have a good market share in the United States.
Navy Federal Credit Union was founded in March 13, 1933. Let’s find out the headquarters information of Navy Federal Credit Union in this article below. The contact information is compiled based on the official website only.
Navy Federal Credit Union Headquarters Address
The corporate headquarters address of Navy Federal Credit Union is, 820 Follin Ln SE, Vienna, VA 22180, United Statess.
General Mailing Address
Navy Federal
P.O. Box 3000
Merrifield, VA 22119-3000
Phone Support
COLLECTIONS 1-800-336-3767
Speak to a Collections specialist Monday through Friday, 8 am to 9 pm, ET.
Talk to a real person anytime. Stateside member reps are available 24/7.
USA: 1-888-842-6328
International: 1-703-255-8837 (collect)
BUSINESS SOLUTIONS 1-877-418-1462
Representatives are available Monday through Friday, 9 am to 5 pm, ET.
Member & Account Services: 1-888-842-6328
Mortgage Applications: 1-888-842-6328 (Mortgage Applications, 7 AM to midnight, Monday through Saturday, 9 AM to midnight, Sunday).
Mortgage Servicing: 1-888-842-6328 (after authenticating, say “Mortgage” at the prompt)
7 AM to midnight, Monday through Saturday, Noon to midnight, Sunday.
Certificate & IRA Services: Phone: 1-888-842-6328 (after authenticating, say “Certificates” or “IRA” at the prompt)
Fax: 703-206-4250
7:30 AM to 11 PM, Monday through Saturday, 10 AM to 6:30 PM, Sunday
Deposit Trust Section
Phone: 1-888-842-6328/Fax: 703-206-3724
8 AM to 6 PM, Monday through Saturday, 8 AM to 3 PM, Saturday
Check Reorder: Checking, Checking Line of Credit & MMSA
1-888-842-6328 (after authenticating, say “Checking” at the prompt)
24-hour service through Harland Clarke.
Navy Federal Financial Group (NFFG) 1-877-221-8108
8:30 AM to 7 PM, Monday through Friday
Accidental Death & Dismemberment (AD&D)
Applications: 1-800-233-3577/Claims/Policy Changes: 1-800-779-5433.
Online Banking: Password and Enrollment Assistance
1-888-842-6328 (after authenticating, say “Technical Support” at the prompt).
Navy Federal Online® Bill Pay: 1-888-560-8031, CheckFree Corporation: 7 AM to 1 AM
Personal Finance Management 1-888-503-7106 (toll-free), 703-255-8492 (local in metro Washington, DC)
8 AM to 4:30 PM, Monday through Friday
Please have your Access Number or account number available when calling.
Toll-free service available in U.S., Puerto Rico and Guam.
Business Solutions 1-877-418-1462
9 AM to 5 PM, ET, Monday through Friday
Telecommunications Relay Service (TRS)
To automatically connect to a TRS operator when contacting, please dial 711 first.
LendKey Student Loans 1-877-304-9302
8 AM to 8 PM, Monday through Friday.
Financial Consulting
Concerned about being able to make your Navy Federal loan or credit card payments? They offer members free, confidential, personal finance counseling. Call for a free consultation: 1-888-503-7106, 8 am to 8 pm, EST, Monday through Friday.
General Mail and Deliveries
Delivery/Express Mail Addresses
820 Follin Lane SE
Vienna, VA 22180-4907
General Correspondence
PO Box 3000
Merrifield, VA 22119-3000.
Credit and Debit Cards Mailing Addresses
Credit Card and Visa Debit Card Inquiries
PO Box 3501
Merrifield, VA 22119-3501
Visa® Payments
PO Box 3500
Merrifield, VA 22119-3500
Mastercard® Payments
PO Box 3500
Merrifield, VA 22119-3500
Credit Bureau Disputes
PO Box 3700
Merrifield, VA 22119-3700
Credit Card and Visa Debit Card Disputes
PO Box 3503
Merrifield, VA 22119-3503
American Express® Payments
PO Box 3500
Merrifield, VA 22119-3500
Debit Card Services
PO Box 23603
Merrifield, VA 22119-3603.
Loans Mailing Addresses
Loan Payments
PO Box 3100
Merrifield, VA 22119-3100
Vehicle/Boat/Airplane Title
PO Box 25109
Lehigh Valley, PA 18002-5109
For FedEx, UPS or other express courier delivery, please send to:
Navy Federal Credit Union c/o BOS
Attn: Title Processing Department 1530
Valley Center Parkway, Suite 200
Bethlehem, PA 18017-2266.
Mortgage Servicing Error Resolution and Information Request**
PO Box 3302
Merrifield, VA 22119-3302
Insurance Checks for Loan Payoffs or Navy Federal Endorsement
PO Box 3105
Merrifield, VA 22119-3105
Student Loan Payments
P.O. Box 824575
Philadelphia, PA 19182-4575
Include loan number & invoice # on the memo line of the check.
Mortgages and Equity Mailing Address
Mortgage/Equity Payments
PO Box 3300
Merrifield, VA 22119-3300
Mortgage Servicing Error Resolution and Information Request**
PO Box 3302
Merrifield, VA 22119-3302.
Other Important Mailing Addresses
Deposits/Purchases
PO Box 3100
Merrifield, VA 22119-3100
Power of Attorney Forms
Attn: RS Power of Attorney
PO Box 36460
Pensacola, FL 32526-6460
Business Solutions
PO Box 38000
Merrifield, VA 22119-3801
Employment
PO Box 3400
Merrifield, VA 22119-3400.
Source: Navy Federal Credit Union