JCPenney Headquarters Address
JCPenney Headquarters Address is, 6501 Legacy Drive, Plano, TX 75024, United States.
JCPenny Contact Phone
JCPenny Customer Support
Please call JCPenney Customer Service at 1-888-JCP-RWDS (1-888-527-7937). We’ll be happy to help you.
JCPenny Investor Relations
Call: (972) 431-5500 or email@example.com
JCPenny Media Relations
Call: (972) 431-3400 or firstname.lastname@example.org
Follow them @jcpnews
Meaghan Repko / Jed Repko / Dan Moore
Joele Frank Wilkinson Brimmer Katcher
JCPenney Prime Clerk Restructuring Hotline
- Toll-free: 877-720-6576
- International: +1-646-979-4417
How do I close my membership/JCPenney Rewards profile?
We’re sorry that you would like to close your JCPenney Rewards membership. Please call JCPenney Customer Service at 1- 888-JCP-RWDS (1-888-527-7937).
How do I earn points?
Sign in to your jcp.com account before checking out on jcp.com to earn points on your purchase. If you use Guest checkout at jcp.com and use a form of payment other than your JCPenney branded credit card, points will not be issued unless you call 1-888-JCP-RWDS (1-888-527-7937). Please have your order confirmation available for reference when you call.
What about items shipped from the manufacturer?
Manufacturer-shipped items are sent to you directly from the manufacturer and may take extra delivery time. Check the item’s product page for estimated delivery time or call customer service at 1.800.322.1189 for more information.
How do I make sure I receive emails from JCPenney Rewards?
If your email address is correct, your spam email settings may be blocking emails from JCPenney Rewards. Please add email@example.com to your safe sender list so that your emails will go straight to your inbox. Or follow your Internet service provider’s Trusted Sender procedures.