Direct Auto Insurance Claims Mailing Address

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Direct Auto Insurance Claims Mailing Address

Direct Auto Insurance Claims Mailing Address is, Direct Auto Insurance Claims Department, PO Box 1623, Winston Salem, NC 27102.

Include your name, policy number, and claim number or medical providers ONLY:

Medical Bills Payments Mailing Address

Submit medical bills by mail to: Direct Auto Insurance PIP Department, PO Box 2989, Clinton, IA 52733

To file a new claim:

  • For your convenience, you can file an auto claim online or over the phone. Simply log into MyAccount and follow the steps in our online portal. Or call 1-800-403-1077 to speak to a claims specialist. They are available 24/7 for new claims!
  • If you need their contact information, call them at 1-800-403-1077 or chat with our virtual assistant anytime.
  • Provide your claims details to our virtual assistant in chat 24/7.
  • Live chat representatives are available Monday through Friday from 8 am to 8 pm EST for all other claims-related questions

Fax Claim Contacts

To reach  claims office by fax:

Dial 1-800-924-0273

Payment Options

Choose an Option to Make a Payment

  • Quick Pay: Use a credit or debit card to pay without logging in.
  • Pay from MyAccount: Log into MyAccount to pay your bill online.
  • Pay from the Direct Mobile App: Make a card or bank payment in our app.
  • AutoPay: Set up a recurring payment in MyAccount.
  • Pay with Cash: Find the nearest Direct location.
  • Pay By Phone: Call 1-877-GO-DIRECT.

Auto Insurance Questions & Answers

Don’t see the answer to your question? Call one of our qualified Direct Auto representatives at 1-877-GO-DIRECT (877-463-4732) for assistance.

What is the least expensive auto coverage I can get?

The lowest cost coverage you can get is determined by the deductible amount, specific coverage plan, and the amount of financial protection you choose. And, remember, unlike some other insurance companies, they offer flexible payment options (https://www.directauto.com/why-direct/customize-your-payments) to help you manage your monthly budget regardless of the coverage you select.

Source: Direct Auto Insurance