Chalala is a small town and a municipality located in the Amreli district of the Saurashtra region in Gujarat, India. It sits about 22 kilometers away from the district headquarters of Amreli. The surrounding region is predominantly agrarian, with the local economy mostly relying on farming (crops like cotton and groundnuts) and small-scale trading. Geographically, Chalala is situated relatively close to the outskirts of the Gir Forest National Park, making the broader region a known transit or habitat area for Asiatic lions outside the core sanctuary boundaries.
Let’s check out contact details of Chalala PGVCL, such as complaint number, WhatsApp complaint, etc.
Chalala PGVCL Contact Details
Fault Centre Number: 02796251629
Fault Centre Mobile Number: 6359624102
Junior Engineer Contact Number: 9925209379
Deputy Engineer Contact Number: 9925209378
Division Name: Amreli Division-2
Executive Engineer Contact Number: 9925209342
Related Contact Guide: Chalala Bus Stand Enquiry Number
How do I file a complaint to Chalala PGVCL?
Filing a complaint with the Chalala Sub-Division of Paschim Gujarat Vij Company Limited (PGVCL) is an easy task. Depending on whether your issue is an urgent power outage or a billing dispute, you have a few ways to get it resolved.
Here are the direct ways to file your complaint:
1. By Phone (Fastest for Outages)
For immediate issues like power cuts, sparks, or wire damage, call the centralized or regional toll-free numbers. Keep your 11-digit Consumer Number ready.
- Centralized Toll-Free Helplines (24/7): Dial 19122 or 1800 233 155333
- Chalala Sub-Division Direct Office Line: +91 2797 251629
2. Via WhatsApp
PGVCL has a dedicated WhatsApp number for lodging quick power-related complaints.
- Save and message +91 95120 19122 on WhatsApp.
- Type “Hi” and follow the prompts to register your complaint using your consumer number.
3. Online or via Email
If you prefer written records for billing errors, meter disputes, or new connection delays:
- Online Portal: Go directly to the official https://www.pgvcl.com/ and navigate to the Consumer Complaints or Customer Care section.
- Chalala Sub-Division Dedicated Email: Send an email detailing your issue alongside your consumer number to rev.chalala.pgvcl@gebmail.com.
Escalation (If your issue isn’t solved)
If the Chalala Sub-Division of PGVCL does not address your issue within a reasonable timeframe, do not worry; you can escalate it up the ladder:
1. Contact Amreli Division-2 Office: First Escalation.
Chalala falls under the Amreli Division-2 management. If local staff cannot help, call the divisional office at 9925209342. or email amrdiv2.exp.pgvcl@gebmail.com.
2. Approach the Consumer Grievance Redressal Forum (CGRF): Second Escalation.
For long-standing unresolved issues, file a formal grievance with the Bhavnagar CGRF Forum (which holds jurisdiction over Amreli/Chalala).
Email: forumbhavnagar.pgvcl@gebmail.com
Phone: +91 278 2521760