Zales Payoff Address

Where is the corporate office of Zales corporation located?

Zales Corporation Corporate Office & Headquarters 901 W. Walnut Hill Ln. Irving TX 75038 Zales.

How to contact Zales Customer Care?

If you are having a problem placing your online order, have questions about your merchandise, or need assistance with something not listed above please call us

Zales Customer Service Phone Number
Phone Number: 1 (800) 311-5393

  • Sunday: 12pm – 9pm ET
  • Monday – Friday: 9am – 10pm ET
  • Saturday: 12pm – 10pm ET

What is the mailing address of Zales?

Write to Us
Sterling Jewelers Inc., 375 Ghent Road, Akron, Ohio 44333

Can I return a special ordered item?

Custom designed merchandise, class rings, special ordered watches and items engraved with personalized information cannot be returned or exchanged. Please see our return/exchange policy.

How will I know when my order is ready for pick up at my Zales store?

Your order will be shipped from to the Zales store of your choice. You will receive an email (and text message if selected at checkout) advising you when your order is shipped and another email when your order is ready for pick up.

Will I have to pay shipping charges if I request in-store pick up?

No, there are no shipping charges applied to orders shipped to a store.

When will my credit card be charged for my in-store pick up?

Your credit card will be charged for your purchase the day the merchandise is shipped to the store..

Do you offer engraving?

Zales offers engraving on select merchandise. It can take up to ten days for this service. For a price quote on specific engraving requests, please visit your local Zales store.

Do all rings come in the same size or are there different sizes available?

When you purchase a ring on, you will be shown the size (or sizes) in which the ring is available. If you select a size other than the standard ring size shown, service may be required to adjust it. Ring sizing service will take up to three additional business days. Certain metals such as tungsten and titanium cannot be sized. Click Here to learn how to determine your ring size. If you do not see your ring size listed for a ring you like, please visit the Peoples Jewellers store nearest you to determine if a ring can be ordered in your size.

What are the hours of operation for Zales outlet?

Hours available: Monday–Friday 9am–10pm ET … Book an appointment for a specific date and time with the Zales Outlet store nearest you. Schedule a virtual appointment from the comfort of your home or office, or schedule a traditional one-on-one consultation in-store. You can even schedule an in-store repair and care consultation.

How many stores does Zale Corporation have?

Today, the company has six retail brands and operates approximately 1,700 retail locations throughout North America and online at,,, and Zale Corporation was acquired by Signet Jewelers for $1.4B on Feb 19, 2014.

What is the history of Zale?

Unsourced material may be challenged and removed. The Zale Corporation is an American jewelry retailer, incorporated in Delaware in 1993. The principal executive offices are located in Coppell, Texas.

How many Zales Jewelers stores are there in Oklahoma?

The success of this credit policy led to the company expanding to a total of 12 stores in Oklahoma and Texas by 1941. Zales Jewelers moved its headquarters from Wichita Falls to Dallas in 1946. In 1998, online shopping was opened at