UnitedHealth Group is a company that focuses on improving the healthcare industry and promoting wellbeing. With a workforce of 340,000 employees, UnitedHealth Group is divided into two businesses that work together to enhance the health system by improving access, affordability, outcomes, and experiences.
The first business, Optum, uses technology and data to provide care that empowers individuals, partners, and providers in achieving better health. The second business, UnitedHealthcare, offers a variety of health benefits that provide affordable coverage, simplifies healthcare experiences, and grants access to high-quality care. Further in this section, you can find more important contact info regarding UnitedHealthcare.
What Is The Mailing Address For UnitedHealthcare?
Use the following address to send UnitedHealthcare correspondence or enrollment forms through the mail if you have a Medicare Advantage, Medicare prescription drug or Medicare Special Needs plan.
The mailing address for UnitedHealthcare is, UnitedHealthcare, PO Box 30769, Salt Lake City, UT 84130-0769.
Use the following address to send UnitedHealthcare correspondence through the mail if you have a Medicare Supplement Insurance plan.
PO Box 30607
Salt Lake City, UT 84130-0607.
Call UnitedHealthcare at 1-888-490-2055, TTY 711 (toll-free)
Hours: 8 a.m. – 8 p.m., 7 days a week
Website Technical Support
UnitedHealthcare Customer Service advocates are available to assist you with password resets, enhancement requests and technical issues with the website.
Call toll-free: 1-800-721-0627
TTY users, call: 711
Hours: 8 a.m.–8 p.m. CT, Monday–Friday.
How to Submit a Claim/Mailing Address to Submit a claim
Attach required information (forms, documents, proofs, etc.), and submit it to:
P.O. Box 740800
Atlanta, GA 30374-0800
When filing a claim for Outpatient Prescription Drug Benefits, your claims should be submitted to:
P.O. Box 29077
Hot Springs, AR 71903.
Members with health insurance plans through work
If you have an employer-sponsored plan, but don’t have your member ID card, please call:
1-866-414-1959 / TTY 711 for general information for health plans through your employer
1-877-844-4999 / TTY 711 for technical issues all day, every day
Members with individual or family plans
Health insurance plans through work
1-866-414-1959 / TTY 711
1-877-844-4999 / TTY 711 for technical issues
UnitedHealthcare Individual and Family Marketplace plans
Arizona: 1-877-482-9045 / TTY 711
Alabama: 1-888-200-0327 / TTY 711
Florida: 1-888-200-0405 / TTY 711
Georgia: 1-800-609-9754 / TTY 711
Illinois: 1-888-200-0325 / TTY 711
Louisiana: 1-866-268-6438 / TTY 711
Maryland: 1-800-691-0021 / TTY 711
Michigan: 1-888-200-0324 / TTY 711
North Carolina: 1-800-980-5357 / TTY 711
Oklahoma: 1-800-980-5319 / TTY 711
Tennessee: 1-877-250-8188 / TTY 711
Texas: 1-866-811-2704 / TTY 711
Virginia: 1-877-265-9199 / TTY 711
Washington: 1-888-832-0969 / TTY 711.
Individual Exchange Marketplace
(New York and Massachusetts only)
1-877-856-2429 / TTY 711
Short term insurance
1-800-657-8205 / TTY 711
Dental and vision insurance plans
1-800-657-8205 (Payment questions for dental plans underwritten by Golden Rule Insurance Company)
1-866-877-6187 (Dental and vision claims and benefits)
1-800-444-6222 / TTY 711
1-877-844-4999 / TTY 711 or call the number on your member ID card.
Medicare Advantage or Prescription Drug Plan
1-800-721-0627 / TTY 711 for technical issues
Medicare supplement plan
1-800-523-5800 / TTY 711
Current UnitedHealthcare plans
SHOP Exchange Marketplace plans
Brokers and consultants
Small and large business broker services: 1-888-842-4571
Individual products (UHOne) broker services: 1-800-474-4467
Medicare products — Producer Help Desk (PHD): 1-888-381-8581.
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UnitedHealthcare Headquarters Address