What Is The Mailing Address For Nelnet?

Nelnet, Inc. is a conglomerate operating in the United States that specializes in managing and repaying student loans, as well as providing financial services for education. The company is based in Lincoln, Nebraska and offers a variety of products through its subsidiaries. These products include customer service for individuals with student loans, technology designed for managing student loan customer service, outsourcing services for guaranty agencies, tuition payment plans, education planning, enrollment-related services, and tools for higher education planning.

Nelnet, Inc. is a publicly traded financial services company that operates under the NYSE: NNI (Class A) symbol and is a Russell 2000 Component. The company was founded in 1996 and is headquartered in Lincoln, Nebraska, US. The key people behind Nelnet, Inc. are Michael S. Dunlap, who serves as Chairman, and Jeff Noordhoek, who serves as CEO. In the coming sections you can find important contact info regarding Nelnet including The Mailing Address for Nelnet.

What Is The Mailing Address For Nelnet?

Where to Send Your Payment
Borrower payment addresses vary depending on the Nelnet system on which a borrower’s loan is stored. Account numbers on borrower statements are preceded by “E,” “D,” or “J” to indicate the appropriate payment address.

Send payments for accounts beginning with “E” to:
U.S. Department of Education
P.O. Box 2837
Portland, OR 97208-2837

Send payments for accounts beginning with “D” to:
P.O. Box 2970
Omaha, NE 68103-2970

Send payments for accounts beginning with “J” to:
P.O. Box 2877
Omaha, NE 68103-2877.

Where to Send Your Documents

You may upload documents to your Nelnet.com account anytime (Please do not mail your payment to these addresses.):

Documents related to deferment, forbearance, repayment plans, or enrollment status changes
Attn: Enrollment Processing
P.O. Box 82565
Lincoln, NE 68501-2565

Documents related to loan discharge or forgiveness claims
Attn: Claims
P.O. Box: 82505
Lincoln, NE 68501-2505

Documents related to bankruptcy claims
Attn: Claims
P.O. Box: 82505
Lincoln, NE 68501-2505.

General Correspondence and Qualified Written Requests

P.O. Box 82561
Lincoln, NE 68501-2561
Fax: 877.402.5816

California Residents:
P.O. Box 82578
Lincoln, NE 68501-2578
Email: WrittenRequest@nelnet.net.

Will Nelnet student loans be forgiven?

You may qualify for student loan forgiveness of some or all of the balance of your loans if you perform certain types of qualifying employment and make a required number of qualifying payments.

How do I pay my Nelnet bill?

If you want to make payments during the payment pause while the 0% interest rate is in effect (through December 31, 2022), simply log in to your Nelnet.com account and select Pay Now or use our mobile app. You can also mail payments to the U.S. Department of Education, P.O. Box 2837, Portland, OR 97208-2837.

Is Nelnet still servicing federal student loans?

COVID-19 Student Loan Payment Pause: For Nelnet accounts that start with E, federal student loan flexibilities for the COVID-19 emergency have been extended through December 31, 2022. Visit StudentAid.gov/coronavirus for updates or visit Nelnet.com/covid-19 for your Nelnet-serviced loans.

How do I get in touch with Nelnet?

Call 888-486-4722 or email nelnetcustomersolutions@nelnet.net.

Which student loans are not eligible for forgiveness?

If your loans qualified for the federal student loan payment pause, they’re eligible for this forgiveness opportunity. However, most Federal Family Education loans (FFEL) and Perkins loans that aren’t held by the federal government are ineligible for forgiveness.

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