Virgin Media Customer Support Email Address
Virgin Media Customer Support Email Address is, mail2.virginmedia.com.
(Enter your My Virgin Media sign in details at mail2.virginmedia.com and go to Compose. Type your message)
How do I contact Virgin Media customer service?
If you need to speak to Virgin Media customer services in relation to TV, Broadband or Home Phone, you can dial 150 from your Virgin Landline or call 0345 454 1111 from your mobile.”
Virgin Media customers Call them on 150 from your Virgin Media landline. Or 0345 454 1111* from any other phone.
Can I speak to Virgin Media online?
If you’ve got a quick question, you can use their Virtual Assistant service. Rather than Live Chat, it works like a text message conversation.
How do I contact Virgin Media on WhatsApp?
You can speak to the team on WhatsApp on 0730 532 7112 but this method can take 4 to 6 hours as phone calls take priority.
How do I contact Virgin Mobile by phone?
If your device is damaged, lost or stolen, don’t worry – they’ll continue to support you as they always have. If you’ve been migrated to O2, call 0344 809 0202. If you’re abroad, it’s +44 7860 980 202. If you’re still on a Virgin Mobile plan, ring 0345 454 1111.
Who do I contact if I have a query?
Once you have moved over to O2, you can contact customer services for both O2 and Virgin Mobile by dialling 202 from your Mobile and selecting the appropriate options.
If you need to speak to Virgin Media customer services in relation to TV, Broadband or Home Phone, you can dial 150 from your Virgin Landline or call 0345 454 1111 from your mobile.”
Now that I have moved to the O2 Mobile Plan, who do I contact for help and support?
For help and support with your O2 Pay Monthly account, please head here or ring 202 for free from your O2 mobile, 0344 809 0202 from any home phone (standard UK rates) or +44 7860 980 202 if you’re abroad (free from an O2 Pay Monthly mobile, other providers’ charges might vary).
Virgin Media Bill Support
How can I speak to someone about my bill?
You can get in touch with Payment Management team on 0800 902 0217 who’ll find a solution that’s right for you.
Payment Management opening hours: Monday to Friday – 8am to 8pm, Saturday – 8am to 6pm, Sunday – 9am to 6pm
Source: Virgin Media