USPS Customer Service Mailing Address?
USPS headquarters address is 475 L’Enfant Plaza SW., Washington, DC 20260–0010.
When should I contact USPS about a missing package?
File a Claim For damaged or missing contents, we recommend filing a claim immediately, but you must file no later than 60 days from the date of mailing.
What do I do if USPS says delivered but no package?
If it has been over 24 hours from the ‘delivered’ status, to save time a service request may be sent by email to your local Post Office facility for follow-up. You will receive a confirmation number and a contact within 2-3 business days. Please check all potential delivery locations at your address.
How do I report a USPS package that wasn’t delivered?
For delayed mail, either domestic or international, call 1-800-275-8777 to file a complaint. Or go to USPS online, choose the tab marked Where is My Package” or “Where is My Mail.” For lost or damaged mail file a claim for either international mail or domestic mail.
When should I contact USPS about a package?
If you haven’t received your package for more than 7 days after the estimated delivery time frame, you should consider raising the issue with USPS. Consider submitting a Missing Mail search request online at MissingMail.USPS.com or file a claim for insured items meeting the appropriate time frame.
Does USPS actually investigate lost packages?
Here’s how it works: the USPS processing centers send all their undeliverable mail to the Mail Recovery Center. They scan and open the packages to look for identifying info that may help get the package to its rightful owner if the item has a value of $25 or more.
How do I contact USPS about my package not delivered?
If you have a tracking number, use the USPS Tracking System. You can also file a claim for the lost/delayed mail. Or call the U.S. Postal Service Domestic & International Tracking department at (800) 222-1811.
What happens when a USPS package is missing?
Complete a Help Request Form We recommend that you complete our online help request form before you start a missing mail search. Please use a desktop computer to submit your form. We’ll forward your request to your local Post Office facility to help locate any missing items.
How long should you wait for a USPS package?
However, the best (and actually the most accurate) one is the United States Postal Service’s own brand option. Generally speaking, standard mail takes around 3 to 4 days for it to be delivered, priority mail takes 1 to 3 days, and priority express mail takes 1 to 2 days.
How do I contact USPS customer service?
What are the Hours of Operation? Self-service options are available 24/7 by calling 1-800-ASK-USPS (1-800-275-8777):
What can I do if USPS hasn’t delivered my package?
– For delayed mail, either domestic or international, call 1-800-275-8777 to file a complaint. Or go to USPS online, choose the tab marked Where is My Package”” or “”Where is My Mail.”” – For lost or damaged mail” file a claim for either international mail or domestic mail.
How do I contact the USPS about a missing package?
My mail has been lost or delayed. If you have a tracking number, use the USPS Tracking System. You can also file a claim for the lost/delayed mail. Or call the U.S. Postal Service Domestic & International Tracking department at (800) 222-1811.
Does USPS refund for missing package?
Either the sender or the recipient may file a claim for insured mail that is lost, arrived damaged, or was missing contents. The person filing must have the original mailing receipt. Each claim must be filed within a certain time period and include proof of insurance, value, and damage.