UHC Medicare Appeal Mailing Address

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UHC Medicare Appeal Mailing Address

UHC Medicare Appeal Mailing Address is, UnitedHealthcare Complaint and Appeals Department, P.O. Box 6103, MS CA124-0187, Cypress, CA 90630-0023.

Where can an Appeal be filed?

  • Mailing Address: An appeal may be filed in writing directly to UnitedHealthcare Complaint and Appeals Department, P.O. Box 6103, MS CA124-0187, Cypress, CA 90630-0023
  • Fax: Expedited appeals only – 1-855-404-9828
  • Call 1-888-495-7846 TTY 711, 8 a.m. – 5 p.m. PT, Monday – Friday

UnitedHealthcare Appeals and Grievances Department Part D

  • You may fax your written request toll-free to 1-855-419-7730.
  • Or Call 1-888-495-7846 TTY 711
  • 8am-8pm: 7 Days Oct-Mar; M-F Apr-Sept

Filing a grievance with UnitedHealthcare plan

The process for making a complaint is different from the process for coverage decisions and appeals. If you have a complaint, you or your representative may call the phone number listed on the back of your member ID card. They will try to resolve your complaint over the phone.

If you do not wish to call (or you called and were not satisfied), you can put your complaint in writing and send it this address.

UnitedHealthcare Appeals and Grievances Department Part C

UnitedHealthcare Complaint and Appeals Department, P. O. Box 6103, MS CA124-0187, Cypress, CA 90630-0023

OR

Call 1-888-495-7846 TTY 711, 8 a.m. – 5 p.m. PT, Monday – Friday

UnitedHealthcare Appeals and Grievances Department Part D

Or Call 1-888-495-7846 TTY 711, 8am-8pm: 7 Days Oct-Mar; M-F Apr-Sept

How to request a coverage determination (including benefit exceptions)?

To have your doctor make a request

Your doctor or provider can contact UnitedHealthcare at 1-855-298-4687 for the Prior Authorization department to submit a request, or fax toll-free to 1-855-872-7314. The plan’s decision on your exception request will be provided to you by telephone or mail. In addition, the initiator of the request will be notified by telephone or fax.

Your doctor can also request a coverage decision by going to www.professionals.optumrx.com

Source: UHC