Texas Workforce Commission Headquarters Address, Email Address, and Phone Number

Customer Relations

• TWC‘s Compact with Texans
• How are we doing?  
• Email TWC Customer Relations: customers@twc.state.tx.us
• TWC Ombudsman:  For information and complaint resolution regarding all TWC services, contact the TWC Ombudsman:
  • Call: 800-628-5115
  • Email: ombudsman@twc.state.tx.us

More Program Contacts

• Business Enterprises of Texas (BET)
  • Potential BET blind licensed managers: Call 512-377-0558
  • Current BET blind licensed managers: Call 512-377-0559
• Career Schools & Colleges: Call 512-936-3100
• Child Care: Call 211 or use the Texas Child Care Solutions contact form
• Dislocated Workers: Contact your Workforce Solutions office
• Employers customized training with Skills Development funds:  Call 877-463-1777 or email Skills@twc.state.tx.us
• Employment and Housing Discrimination: Call 512-463-2642 or 888-452-4778
• Foreign Labor Certification: Call 512-475-2571 or email foreignlabor@twc.state.tx.us
• Job seekers customized training:  Contact your Workforce Solutions office
• Payday, Child Labor and Texas Minimum Wage Law: Call 800-832-9243 or email labor.law@twc.state.tx.us
• Texas Veterans Leadership Program: Call 888-838-8391
• Trade Affected Workers: Call 512-936-2559 or email TAA@twc.state.tx.us
• Work Opportunity Tax Credit: Call 800-695-6879
• Worker Adjustment and Retraining Notification (WARN) Act: Call 512-463-2245

Labor Market & Career Information

For help with career planning and labor market information for students and parents, researchers, job seekers and employers.

• Call:
  • Labor Market Information Hotline: 866-938-4444
  • BLS-790 Reports: 800-827-2005
  • Industry Verification Reports: 800-227-7816
  • OES Wage Survey: 800-252-3616
  • Career Information Hotline: 800-822-7526
• Email about labor market or career information:  lmci@twc.state.tx.us
• Online service options:
  Labor Market and Career Information

Serving People with Disabilities

Vocational Rehabilitation Services

For help with TWC Vocational Rehabilitation Services: Email vr.office.locator@twc.state.tx.us. In your email, include your name, phone and address including city, state and ZIP CODE.

TWC Leadership

• Chairman and Commissioner Representing the Public
• Commissioner Representing Labor
  • Job seekers & employees call:
    800-832-2829
  • Email: laborinfo@twc.state.tx.us
• Commissioner Representing Employers
  • Employers call: 800-832-9394
  • Email: employerinfo@twc.state.tx.us

Other Resources

• TWC state office main number
  • Call: 512-463-2222
• Report fraud
  • Call: 800-252-3642
• Open records requests
  • Call: 512-463-2422
  • Fax: 512-463-2990
  • Email: open.records@twc.state.tx.us
• Report broken links
  • Email: webadmin@twc.state.tx.us

Unemployment Benefits & Claims – Employers

For employers’ help with managing unemployment benefits claims.

• Tele-Center phone number & hours
  • Call: 866-274-1722 (employers only)

Unemployment Benefits & Claims – Claimants

For help with applying for unemployment benefits.

• Tele-Center phone number & hours  
  • Call: 800-939-6631
• Online service options:
  • Unemployment Benefits Services  
• Automated phone service options:
  • Tele-Serv phone number & hours  
  • Call: 800-558-8321

Source: Texas Workforce Commission