Unemployment Tax Email Address
For help with filing and paying taxes, tax information, forms and new accounts. Email about Tax: tax@twc.texas.gov.
Unemployment Benefits & Claims – Claimants Contacts
For help with applying for unemployment benefits.
Tele-Center phone number & hours Tele-Center Phone Number and Hours Número de teléfono y horas del Tele-Centro
Call: 800-939-6631.
Automated phone service options. Tele-Serv phone number & hours 800-558-8321.
Unemployment Benefits & Claims – Employers
For employers’ help with managing unemployment benefits claims. Tele-Center phone number & hours, call: 866-274-1722 (employers only).
TWC Leadership
Commissioner Representing Labor
Job seekers & employees call: 800-832-2829
Email: laborinfo@twc.texas.gov
Commissioner Representing Employers
Employers call: 800-832-9394
Email: employerinfo@twc.texas.gov
Other Resources
TWC state office main number Call: 512-463-2222
Report fraud Call: 800-252-3642
Open records requests
Call: 512-463-2422, Fax: 512-463-2990
Email: open.records@twc.texas.gov.
Report broken links
Email: webadmin@twc.texas.gov
Serving People with Disabilities
Vocational Rehabilitation Services
For help with TWC Vocational Rehabilitation Services: Email vr.office.locator@twc.texas.gov.
Labor Market & Career Information
Labor Market Information Hotline: 866-938-4444
BLS-790 Reports: 800-827-2005
Industry Verification Reports: 800-227-7816
OES Wage Survey: 800-252-3616
Career Information Hotline: 800-822-7526.
More Program Contacts
Business Enterprises of Texas (BET)
Potential BET blind licensed managers: Call 512-377-0558
Current BET blind licensed managers: Call 512-377-0559
Career Schools & Colleges: Call 512-936-3100
Child Care: Call 211 or use the Texas Child Care Solutions contact form
Dislocated Workers: Contact your Workforce Solutions office
Employers customized training with Skills Development funds: Call 877-463-1777 or email Skills@twc.texas.gov
Employment and Housing Discrimination: Call 512-463-2642 or 888-452-4778
Foreign Labor Certification: Call 512-475-2571 or email foreignlabor@twc.texas.gov
Job seekers customized training: Contact your Workforce Solutions office
Payday, Child Labor and Texas Minimum Wage Law: Call 800-832-9243 or email labor.law@twc.texas.gov
Texas Veterans Leadership Program: Call 888-838-8391
Trade Affected Workers: Call 512-936-2559 or email TAA@twc.texas.gov
Work Opportunity Tax Credit: Call 800-695-6879
Worker Adjustment and Retraining Notification (WARN) Act: Call 512-463-2245.
Customer Relations
Email TWC Customer Relations: customers@twc.texas.gov
TWC Ombudsman:
For information and complaint resolution regarding all TWC services, contact the TWC Ombudsman:
Call: 800-628-5115, Email: ombudsman@twc.texas.gov
TWC Ombudsman Mailing Address/Mail written complaints or requests to:
TWC Ombudsman
Texas Workforce Commission
101 E 15th Street, Suite 122
Austin, TX 78778-0001.