Mattress Firm Customer Service Mailing Address?
Mattress Firm’s BEDQuarters is located at 10201 South Main Street, Houston, Texas 77025.
CUSTOMER SERVICE
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(877) 336-2934
Who is the CEO of Mattress Firm?
John Eck, is the president and chief executive officer.
How do you not get ripped off when buying a mattress?
Experts recommend setting aside several hours for mattress shopping. Bring a book to the mattress store and spend about 15 minutes lying on each bed. But even a leisurely in-store evaluation period won’t guarantee that it will be comfortable for a full night’s sleep.A
How do you break in a mattress that is too firm?
While you sleep, your body weight puts pressure on the mattress, which helps break it in. If you want to speed up the process, roll back and forth on your mattress like a rolling pin or walk or crawl around on it for several minutes during the day, every day. This can loosen up the materials faster.
Can I change my order mattress Firm?
Our delivery routes are finalized based on your address in relation to other guests on this route, so we cannot make changes to the delivery window. If you would like to reschedule for a different date, please contact your showroom at the phone number listed on your invoice or chat with a representative at CHAT.
Can you return a mattress if too firm?
Mattress Firm Return Policy You won’t be able to exchange or return a mattress from Mattress Firm within the first 21 nights of purchasing it so you can give your body time to adjust. After that, you’re allowed to exchange your Mattress Firm mattress once, but will need to pay for it.
What happens to your body if your mattress is too firm?
If your mattress is too firm, you might experience a few different symptoms. An overly-firm mattress can put excess strain on your pressure points (shoulders, hips, and torso) or cause spinal misalignment. You might also find that your body stays tense as you sleep, resulting in muscle, neck, or back pain.
Are you supposed to tip Mattress Firm delivery guys?
In the case of standard delivery, delivered to your doorstep, or your first-level apartment, the tip should be $5 to $10. And it depends upon the weight of your mattress. You will have to tip them equally if there are two delivery people.
How do I talk to a person at Mattress Firm?
Reach out to us on chat, submit a Customer Service Request Form, or use our self help tools and FAQs on this page to find your answers. We respond to most inquiries received during normal operating hours within an hour.
How long does it take for a firm mattress to soften?
Do firm mattresses soften up? Firm mattresses take between 30 to 60 days to break in, after which they typically soften, though they won’t feel drastically different. This break-in period is normal and won’t damage your mattress.
Where is corporate headquarters for Mattress Firm?
10201 South Main Street, Houston, Texas
Can I return a mattress bought online?
You’ll need to contact the company you bought the mattress from when you decide to return it. Online mattress companies don’t expect their customers to actually ship the mattress back to them. They’re not trying to pull a bait-and-switch, though.
What is Mattress Firm cancelation policy?
You can cancel your order prior to delivery by contacting your salesperson at the phone number listed on your invoice. If purchased online, please chat for assistance.
How are mattresses packaged?
A mattress in a box is typically wrapped in protective factory plastic and then compressed using a special machine. This machine safely compresses the mattress to the smallest size possible in order for it to fit in a box. Keep in mind that once opened, you cannot put a boxed mattress back in the box.