Customer Care Toll Free Number 1800 266 6868
09.00 am to 06.00 pm (except Sunday and gazetted holidays)
Toll Free Call Centre 1800-11-2011 (For International Mails)
Click here for quick help on regarding Queries
ATM Customer Care Toll Free Number 1800 425 2440
(For ATM/ debit card, mobile/ internet/ SMS banking related grievances.)
Nodal Officers for handling COVID-19 Grievances
Pratibha Nath, DDG (PG, QA & I) ,Dak Bhawan, Sansad Marg, New Delhi – 110001 ,011-23096087, E-mail – ddgpgq@indiapost.gov.in
Circle wise – Nodal Officers for handling COVID-19 Grievances
If the complaint is still not settled
The complainant may approach the Chief Postmaster General of the respective Postal Circle at the following address. For contact details click here
If you are dissatisfied with the action taken, approach the Officers in the Postal Directorate at the following address according to the nature of complaint.
Postal Directorate
Dak Bhavan
New Delhi 110001
Web Information Manager
(Ms.) B.P.Sridevi
General Manager (Operations)
Centre For Excellence in Postal Technology
Mysore, Karnataka, 570010
E-mail : webinformationmanager@indiapost.gov.in
Fax : 91-821-2440526
Source: India Post