RBFCU Mailing Address

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RBFCU Mailing Address

RBFCU Mailing Address is, RBFCU, P.O. Box 2097, Universal City, Texas 78148-2097.

RBFCU Mortgage mailing address

Notices of error and requests for information regarding the servicing of your mortgage loan must be sent to: RBFCU, Attn: Mortgage Servicing, P.O. Box 2247, Universal City, Texas 78148-2247

Member Service Center Representatives Email

memberservices@rbfcu.org

To report a lost or stolen Debit card

Report over the phone, call

  • San Antonio/Corpus Christi/Dallas-Fort Worth: 210-945-3300, option 4
  • Austin: 512-833-3300, option 4

To report Debit card fraud, call

  • San Antonio/Corpus Christi/Dallas-Fort Worth: 210-945-3300, ext. 42264
  • Austin: 512-833-3300, ext. 42264

To report a lost or stolen credit card

Report over the phone, call their card servicing partner 24 hours a day, seven days a week.

  • World Cash Back cardholders: 1-888-999-4355
  • Premier Rate and Business Select cardholders: 1-888-999-4336

For all other card issues and concerns, call

  • San Antonio/Corpus Christi/Dallas-Fort Worth: 210-945-3300
  • Austin: 512-833-3300

RBFCU Consumer Loans Support

For loan services including payoffs, contact a Consumer Lending Representative by calling

  • San Antonio/Corpus Christi/Dallas-Fort Worth: 210-945-3300, option 3, then option 3 again
  • Austin: 512-833-3300, option 3, then option 3 again

RBFCU Mortgage and Home Equity Loans Support

To speak to a Mortgage Lending Representative, call

  • San Antonio/Corpus Christi/Dallas-Fort Worth: 210-945-3300, option 3, then option 2
  • Austin: 512-833-3300, option 3, then option 2

Representatives are available from 9 a.m. to 5 p.m. Monday through Friday, and from 9 a.m. to 4 p.m. Saturday.

  • To speak to a Domain Mortgage representative, call 1-833-552-7759.
  • To speak to a Preserve Title representative, call 210-945-3370.
  • Notices of error and requests for information regarding the servicing of your mortgage loan must be sent to: RBFCU, Attn: Mortgage Servicing, P.O. Box 2247, Universal City, Texas 78148-2247

RBFCU Technical Support

If you experience technical issues while using RBFCU’s website, Online Banking or RBFCU Mobile app platforms, visit rbfcu.org/chat and select the chat icon in the bottom right corner to chat with a Member Service Representative.

Chat representatives are available 7 a.m. to 7 p.m. Monday through Friday, and 9 a.m. to 4 p.m. on Saturday. You can also call to speak with a representative:

    • San Antonio/Corpus Christi/Dallas-Fort Worth: 210-945-3300
    • Austin: 512-833-3300

Source: RBFCU