RBFCU Mailing Address
RBFCU Mailing Address is, RBFCU, P.O. Box 2097, Universal City, Texas 78148-2097.
RBFCU Mortgage mailing address
Notices of error and requests for information regarding the servicing of your mortgage loan must be sent to: RBFCU, Attn: Mortgage Servicing, P.O. Box 2247, Universal City, Texas 78148-2247
Member Service Center Representatives Email
memberservices@rbfcu.org
To report a lost or stolen Debit card
Report over the phone, call
- San Antonio/Corpus Christi/Dallas-Fort Worth: 210-945-3300, option 4
- Austin: 512-833-3300, option 4
To report Debit card fraud, call
- San Antonio/Corpus Christi/Dallas-Fort Worth: 210-945-3300, ext. 42264
- Austin: 512-833-3300, ext. 42264
To report a lost or stolen credit card
Report over the phone, call their card servicing partner 24 hours a day, seven days a week.
- World Cash Back cardholders: 1-888-999-4355
- Premier Rate and Business Select cardholders: 1-888-999-4336
For all other card issues and concerns, call
- San Antonio/Corpus Christi/Dallas-Fort Worth: 210-945-3300
- Austin: 512-833-3300
RBFCU Consumer Loans Support
For loan services including payoffs, contact a Consumer Lending Representative by calling
- San Antonio/Corpus Christi/Dallas-Fort Worth: 210-945-3300, option 3, then option 3 again
- Austin: 512-833-3300, option 3, then option 3 again
RBFCU Mortgage and Home Equity Loans Support
To speak to a Mortgage Lending Representative, call
- San Antonio/Corpus Christi/Dallas-Fort Worth: 210-945-3300, option 3, then option 2
- Austin: 512-833-3300, option 3, then option 2
Representatives are available from 9 a.m. to 5 p.m. Monday through Friday, and from 9 a.m. to 4 p.m. Saturday.
- To speak to a Domain Mortgage representative, call 1-833-552-7759.
- To speak to a Preserve Title representative, call 210-945-3370.
- Notices of error and requests for information regarding the servicing of your mortgage loan must be sent to: RBFCU, Attn: Mortgage Servicing, P.O. Box 2247, Universal City, Texas 78148-2247
RBFCU Technical Support
If you experience technical issues while using RBFCU’s website, Online Banking or RBFCU Mobile app platforms, visit rbfcu.org/chat and select the chat icon in the bottom right corner to chat with a Member Service Representative.
Chat representatives are available 7 a.m. to 7 p.m. Monday through Friday, and 9 a.m. to 4 p.m. on Saturday. You can also call to speak with a representative:
-
- San Antonio/Corpus Christi/Dallas-Fort Worth: 210-945-3300
- Austin: 512-833-3300
Source: RBFCU