Randox Customer Support Email Address

Randox Customer Support Email Address

Randox Customer Support Email Address is, enquiries@randoxtesting.com.

Randox Contact Form

Contact Form: https://www.randox.com/contact/

Randox Customer Support

Customer support team on 028 9434 3005

If you require any further assistance please contact on:

Tel: +44 (0) 28 9442 2413 (8:00am – 6:00pm, Monday – Friday).

Randox Headquarters Address

Address: 515 Industrial Boulevard, Bardane Industrial Park, Kearneysville, West Virginia, 25430

Randox Contact Numbers

  • Tel: (+1) 866 4 RANDOX
  • Fax: (+1) 866 RANDOX 1

Randox Media Relations

Have a media enquiry?

Contact on publicrelations@randox.com

These details should be used for press enquiries only. For customer support enquiries please refer to customer support contact details above.

Randox Technical Support

To contact Randox technical support, please call:

Customer Services Action Centre: +44 (0) 28 9445 1001 or +44 (0) 28 9445 1070.

COVID Customer Support Team

If your enquiry is related to COVID-19 you can send an email to their COVID Customer Support Team or call on: 02894451021 . They also have a number of resource available that can assist you with your enquiry.

if you ever wish to unsubscribe from the Randox Laboratories mailing list, you can do so by emailing them at marketing@randox.com and stating that you wish to be removed.

If your enquiry is related to a COVID-19 home sample collection kit or a booking at one of their clinics please visit https://covid.randox.com/contact-us/

What does a void / unclear test result mean for my PCR report?

On occasion the testing process can return an unclear result. This is exceptionally uncommon. If you carried out the test through through a Randox partner please communicate with them directly. If you carried out the test through a purchase of a home sample collection kit online please contact their customer support team on 028 9434 3005 should you require any further information on your unclear result.

Source: Randox