Prudential Headquarters Address
Prudential Headquarters Address is, The Prudential Insurance Company of America, 751 Broad Street, Newark, NJ 07102-3777.
How do I Contact Prudential?
Assistance with Online Account Access
Individual Life Insurance, Mutual Funds, Annuities & Retirement:
Call 1-800-PRU-HELP (1-800-778-4357)
For Customers with Disabilities
Individual Life Insurance
Questions about your policy or filing a death claim:
Life Insurance Virtual Chat Assistant
1-800-778-2255 (all policy numbers EXCEPT beginning with “FE”)
Monday to Friday 8am to 8pm ET
1-833-626-1865 (policy numbers beginning with the letter “FE”)
If you received a letter with a three digit PIN, please enter the PIN when prompted.
Monday to Friday 8 am to 6pm ET
Retirement and Pension Plans (or Retirement Plans)
Visit their websites to manage your account online. For requests that cannot be completed online, give a call and they’ll be happy to help you.
www.prudential.com/retirementgateway Opens in new window
Monday to Friday, 8am to 6pm ET
Automated voice-response system is available 24/7
Employment Verifications for Prudential Employees
To verify employment for a current or former Prudential employee, please call 1-800-778-3279 and follow the prompts for Payroll.
Group Disability, Life, and Supplemental Health
(Policies provided through an Employer)
Disability – Claims or questions about your policy:
Mutual Funds & Investments
Monday to Friday 8:30am to 5pm ET
Pruco COMMAND or Investor Accounts:
Monday to Friday 8:30am to 5:30pm ET
Pruco Securities, LLC
COMMAND Service Center
C/O National Financial Services, LLC
PO Box 145433
Cincinnati, OH 45250-5433
Long-Term Care Policies