Pennsylvania Unemployment Compensation Email Address, Mailing Address, and More

Report Fraud

PA Fraud Hotline: 800-692-7469

Contacts for Employers

UC Employer Service Center: 833-728-2367, Monday – Friday from 8:00 am – 4:00 pm (EST)
UC Tax Employer Contact Center: 866-403-6163, Monday – Friday from 8:00 am – 4:30 pm (EST).

Email Address

Regular UC, PEUC, general questions:UCHelp@pa.gov
PUA: UCPUA@pa.gov

If you send an email previously and the issue was addressed or is not impacting your claim payments, you will not receive a response.

​PA Treasury for changes to payment method or tracking a lost payment: 877-869-1956.
U.S. Bank Reliacard for questions regarding your debit card account: 888-233-5916.

Text Message

All UC text messages will come from 888-313-7284.

Telephone Numbers

Regular UC, PEUC, general questions
888-313-7284, Monday – Friday from 8:00 am – 4:30 pm (EST)

PUA
855-284-8545, Monday – Friday from 8:00 am – 4:30 pm (EST)

Videophone Service for ASL Users
717-704-8474, Wednesdays and Fridays from 8:00 am – 4:00 pm (EST).

PAULA virtual assistant (general questions): 1-833-755-0882
Weekly claims filing: 888-255-4728 | Español: 877-888-8104.

Employer Services Email Address

You may e-mail Employer Services at UIEMPCHARGE@pa.gov and include your employer account number, the claimant’s full name and the last four digits of the social security number and the nature of your question.

Or, you may call at 833-728-2367 weekdays from 8 a.m. to 4 p.m., Eastern Standard Time.

Speakers Bureau

To schedule a speaker, email at ucspeaker@pa.gov.

Source: Unemployment Compensation PA