Report Fraud
PA Fraud Hotline: 800-692-7469
Contacts for Employers
UC Employer Service Center: 833-728-2367, Monday – Friday from 8:00 am – 4:00 pm (EST)
UC Tax Employer Contact Center: 866-403-6163, Monday – Friday from 8:00 am – 4:30 pm (EST).
Email Address
Regular UC, PEUC, general questions:UCHelp@pa.gov
PUA: UCPUA@pa.gov
If you send an email previously and the issue was addressed or is not impacting your claim payments, you will not receive a response.
PA Treasury for changes to payment method or tracking a lost payment: 877-869-1956.
U.S. Bank Reliacard for questions regarding your debit card account: 888-233-5916.
Text Message
All UC text messages will come from 888-313-7284.
Telephone Numbers
Regular UC, PEUC, general questions
888-313-7284, Monday – Friday from 8:00 am – 4:30 pm (EST)
PUA
855-284-8545, Monday – Friday from 8:00 am – 4:30 pm (EST)
Videophone Service for ASL Users
717-704-8474, Wednesdays and Fridays from 8:00 am – 4:00 pm (EST).
PAULA virtual assistant (general questions): 1-833-755-0882
Weekly claims filing: 888-255-4728 | Español: 877-888-8104.
Employer Services Email Address
You may e-mail Employer Services at UIEMPCHARGE@pa.gov and include your employer account number, the claimant’s full name and the last four digits of the social security number and the nature of your question.
Or, you may call at 833-728-2367 weekdays from 8 a.m. to 4 p.m., Eastern Standard Time.
Speakers Bureau
To schedule a speaker, email at ucspeaker@pa.gov.
Source: Unemployment Compensation PA