OPM Retirement Services Mailing Address, Email Address and Contact Information

United States Office of Personnel Management is a Government agency in the United States. They employs 2448 (2021) and it was founded in 1979. The agency is headquartered in Washington, D.C., United States. Do you have a question; What is OPM used for? It’s a one-stop solution and source for employment information, and federal jobs.

Let’s find out the headquarters address, email address, mailing address, and contact information. You can contact at retire@opm.gov or use our Customer Support Center to make an inquiry.

Phone Number

TTY: 711

Hours:Monday thru Friday, 7:40 a.m. to 5:00 p.m. ET
Closed on federal holidays

Our busiest time is between 10:30 a.m. and 1:30 p.m. ET.

Mailing Address

Please make sure your first and last name, phone number, email address, claim number, and signature are included in any inquiries or documents you mail.

Retirement Operations Center
U.S. Office of Personnel Management
Post Office Box 45
Boyers, PA 16017

Headquarters Address

You can meet with one of the Customer Service Specialists in person. They serve walk-ins on a first come, first served basis—no appointment necessary.

Retirement Services Support Center
U.S. Office of Personnel Management
1900 E. Street, NW
Room 1323
Washington, DC 20415 

Hours:Monday thru Thursday, 8:00 a.m. to 4:00 p.m. ET
Friday, 8:30 a.m. to 3:00 p.m. ET
Closed on federal holidays

Fax Number

OPM Retirement Services does not have a main fax number.

Federal Employees’ Group Life Insurance Program (FEGLI) (Life)
Current Coverage

Annuitants must contact the OPM Retirement Office at 1-888-767-6738* or send an email to retire@opm.gov.

Comments on the Website

They can provide help with technical questions on the FEGLI website and are happy to receive suggestions for improving the site. Please send an email to insure-webmaster@opm.gov.

Agency Questions

Agency headquarters officers may send questions concerning interpretation and technical guidance to fegli@opm.gov.

Federal Flexible Spending Account Program (FSAFEDS)

For further information, visit FSAFEDS website (external link) or call 1-877-372-3337, TTY 1-866-353-8058. For comments on website, please send your thoughts to insure-webmaster@opm.gov.

Federal Long Term Care Insurance Program (FLTCIP) (Long Term Care)

You can reach Long Term Care Partners (LTCP), administrator of the Federal Program, at:
1-800-LTC-FEDS (1-800-582-3337) (TTY: 1-800-843-3557)

LTCP regular hours of operation are Monday – Friday, 8 a.m. to 6 p.m., Eastern Time. If you would like to:

  • Start a claim or discuss your plan of care, press option 1.
  • Get help completing your application or have general questions about the Program, press option 2 to speak with a Certified Long Term Care Insurance Consultant.
  • Ask questions about your application, if you have already applied, or about your coverage, if you are a current enrollee, press option 3.

For billing questions, please call BENEFEDS, administrator of the premium payment processes on behalf of the FLTCIP, at:

1-877-888-FEDS (1-877-888-3337) TTY 1-877-889-5680

BENEFEDS’ regular hours of operation are Monday through Friday, 9 a.m. to 7 p.m. Eastern Time.

Agency Questions

Agency headquarters officers may send questions concerning interpretation and technical guidance to ltc@opm.gov.

Enrollment Procedure

Procedure Address
Send Correspondence to Long Term Care Partners, LLC
P.O. Box 797
Greenland, NH 03840-0797
Mail Applications to Long Term Care Partners, LLC
P.O. Box 797
Greenland, NH 03840-0797
Fax: 1-866-921-4510
Mail Premium / Bill Payments to Long Term Care Partners, LLC
P.O. Box 981079
Boston, MA 02298-1079

Multi-State Plan Program

For questions regarding the MSPP, please contact 1-202-606-2128 or mspp@opm.gov.

General Contact Information

Mailing Address
U. S. Office of Personnel Management
Federal Employees Health Benefits Program, Room 3443
1900 E Street, NW
Washington, DC 20415-0001

Contact Information by Organization

Office of the Director 202-606-1000
Office of the Inspector General 202-606-1200
Office of the General Counsel 202-606-1700
Media and Press 202-606-2402
Congressional, Legislative, and Intergovernmental Affairs 202-606-1300
Federal Prevailing Rate Advisory Committee 202-606-9400
Employee Services 202-606-7400
Retirement Services 888-767-6738
Healthcare & Insurance, Federal Health Insurance 202-606-1234
Dental, Vision, Life and Long Term Care Insurance Contracts 202-606-1413
* This office does not have access to participant enrollment information. Please contact your HR or Retirement Services for more information about your account.
Flexible Spending Account Contract 202-606-1413
Multi-State Plan Program 202-606-2128
Merit System Accountability Compliance 202-606-2980
Human Resources Solutions 202-606-8001
Chief Financial Officer 202-606-1918
Equal Employment Opportunity 202-606-2460
Chief Information Officer 202-606-2150
Diversity & Inclusion 202-606-0020
Facilities, Security & Contracting 202-606-2200
Accessibility for Persons with Disabilities.

Staff Contact Information

Office of Small and Disadvantaged Business Utilization (OSDBU)
Brown, Desmond – Director
202-606-2083x / Small.Business@opm.gov
Room: 1300A
Hughes, Cherina D. – Small Business Specialist
202-606-2083 / Small.Business@opm.gov
Room: 1300B

Office of Procurement Operations Staff Directory

Anthony, Todd – Senior Procurement Executive
202-606-4328 / OPMContracting@opm.gov
Room: 1342-I

Lyons, Shreena – Head of Contracting Activity
202-808-6889 / OPMContracting@opm.gov
Room: 1342-O

Thieme, James – (Acting) Division Director, Contracting B

Vacant- Division Director, Contracting A
202-XXX-XXXX / OPMContracting@opm.gov
Room: 1342

HTascone, Lucy – (Acting) Division Director, Acquisition Policy & Innovation
202-705-9675 / OPMContracting@opm.gov

General Contact Information
Email: worklife@opm.gov

Their staff is available to work with you and your agency in establishing or improving work/life programs.

Source: opm.gov

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