NYC Water Bill Payment Address

NYC Water Bill Payment Address

To send the payment for your water bill, please use the enclosed return envelope. Make checks or money orders payable to “NYC Water Board”. Don’t forget to include the bill stub along with your payment, then affix sufficient stamp to the envelope and mail it to:

NYC Water Bill Payment Address is, NYC Water Board, P.O. Box 11863, Newark, NJ 07101-8163, USA.

Pay Your Bill by Phone

Pay by Phone: (866) 622-8292
24 hours a day, 7 days a week

Customers can pay their bill over the phone by calling 866-622-8292. This automated payment service allows customers to pay their bill quickly and efficiently by using a checking account, credit card, or debit card.* Customers can pay their bill over the phone at no cost by using their checking or savings account.

Water and Sewer Bill Payment

To claim an eligible exemption or enter into a payment agreement, contact DEP’s Collections Unit at 718-595-7890 Monday to Friday from 9 AM to 6 PM or email

If you are having trouble paying your water bills, you can contact DEP’s Ombudsman at 718-595-6628 for assistance.

Pay By Mail (Mail to):
NYC Water Board
P.O. Box 11863
Newark, NJ 07101-8163.

Pay In Person:
You can pay your water and sewer bill at any Department of Environmental Protection Borough Office.

1932 Arthur Avenue, 6th Floor
(Between East 176th Street and East Tremont Avenue)

250 Livingston Street, 8th Floor
(Between Elm Place and Bond Street)

55 West 125 Street, 9th Floor
(Between Lenox Avenue (aka Malcolm X. Boulevard) and 5th Avenue)

96-05 Horace Harding Expressway, 1st Floor
(Between Junction Boulevard and Pedestrian Overpass)

Staten Island
60 Bay Street, 6th Floor
(Between Slosson Terrace and Bend).

NYC Environmental Protection