North Carolina State Employees Credit Union is a credit union based in Raleigh, North Carolina. It is chartered by the state of North Carolina and regulated by the Credit Union Division of the NC Department of Commerce. The National Credit Union Administration of the U.S. federal government insures member deposits at SECU. As a member of SECU, you can take advantage of our auto loan interest rates that are tailored to fit your budget, whether you’re purchasing your first car or upgrading to your dream vehicle.
North Carolina State Employees Credit Union’s state-of-the-art technology enables them to offer fast and stress-free closing options, whether you choose to apply online, in person at a branch, or over the phone. In the coming sections, you can read more about the State Employees’ Credit Union, its contact information including North Carolina State Employees Credit Union Payoff Address.

North Carolina State Employees Credit Union Payoff Address
North Carolina State Employees Credit Union Payoff Address is, North Carolina State Employees Credit Union, PO Box 395, Randleman NC 27317.
Phone Support
24/7 Member Services
You may contact our 24/7 Member Services at any time for most of your financial needs at (888) 732-8562.
ASK SECU
Access your accounts around the clock from any location in the continental United States with ASK SECU.
Call (800) ASK-SECU or (919) 839-5400.
Email Contact
For security reasons, please do not include account number(s) and/or social security number(s)when submitting an email to: info@ncsecu.org.
ATM/Visa Debit Card or Visa Credit Card
Report Fraud
Contact your local branch or call us 24/7 at (888) 732-8562.
Report Lost or Stolen
Contact your local branch or call us 24/7 at (888) 732-8562.
Credit Report Dispute Notice
If you wish to dispute an item reported by the Credit Union to your credit report, you may submit a written request to the address shown below:
State Employees’ Credit Union
Attn: Credit Reporting
PO Drawer 25279
Raleigh, NC 27611
Notice of Error/Request for Mortgage Loan Information
If you wish to assert an error or request information relating to the servicing of your mortgage loan, submit a written request to the address shown below:
State Employees’ Credit Union
Attn: Loan Servicing
PO Drawer 25279
Raleigh, NC 27611
Deaf or Hearing Impaired
Dial 711 to connect with a Relay Operator 24 hours a day. This service cannot be used for wire transfer requests.
SECU Insurance Representatives
Hours of Operation: Mon – Fri 8:00 am – 5:30 pm (Eastern)
Phone Number
(888) 732-8562
Address
PO Box 26807
Raleigh, NC 27611
Email Address
insurance@ncsecu.org
Account Verification
Merchants may use this phone service to verify that account numbers for SECU members are valid.
(800)732-8243 or (919) 839-5434
Services
If you find yourself in a situation where your vehicle has been declared a total loss and your insurance settlement is less than your outstanding loan balance, you may be held responsible to pay the difference. This difference is commonly referred to as “gap”. To avoid such a situation, you can opt for GAP (Guaranteed Asset Protection) coverage.
As a member of SECU, you can take advantage of their auto loan interest rates that are tailored to fit your budget, whether you’re purchasing your first car or upgrading to your dream vehicle. In partnership with AAA Carolinas since 2003, they offer comprehensive coverage, exceptional claims experiences, and personalized solutions for all your personal lines insurance needs, from auto to home insurance and beyond.