Nicor Gas Payment Address

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Nicor Gas Payment Address

Nicor Gas Payment Address is, PO Box 5407, Carol Stream, IL 60197-5407. (Mail a check or money order with your payment stub to this address)

Nicor Gas Payment Assistance

  • Energy Assistance Programs: Click here, here is the link (https://www.nicorgas.com/residential/billingandpaymentoptions/energy-assistance-programs.html) for more information about resources available to assist you with paying your gas bill.
  • Medical Certificate Form: Must be completed by your medical professional and emailed to G2NICORGASMEDCER@southernco.com to prohibit disconnection of natural gas service for residential customers due to a certified medical necessity.

Nicor Gas – Leaks, Odor or Emergencies

888.Nicor4U (642.6748)

Talk With Someone Before I Dig Assist

Even with small projects, like planting trees and shrubs, it’s important to call them before you dig to make sure you’re not digging where there are gas lines or other utility lines. In Illinois dial 811 – or 800.892.0123. – to reach the state’s one-call system, JULIE. If you’re digging with mechanized equipment, the law requires you to call at least 48 hours before you dig.

Switch To Natural Gas

Ready to switch to natural gas? Email SwitchNow@nicorgas.com or contact them at 800.730.6114, Option 6.

Stop Service Assistance

Please visit this page: https://www.nicorgas.com/residential/manageyouraccount/start-stop-transfer-service/stop-services.html, and follow the given instructions if you want to stop your natural gas service.

Start Service Assistance

To begin natural gas service at your home, please fill out the form at this link: https://www.nicorgas.com/residential/manageyouraccount/start-stop-transfer-service/start-services.html

Get information about Nicor Gas

To get general information about Nicor Gas, contact our parent company by calling 404.584.4000, or write to P.O. Box 4569 Atlanta, GA 30302-4569.

Contact Customer Service

Customer Support is here to help customers with any of their questions or concerns from 7 a.m. to 7 p.m., Monday through Friday. Reach them by phone at 888.Nicor4U (888.642.6748). Email our Customer Care Center at customercare@nicorgas.com. DO NOT email them regarding a possible leak or natural gas emergency, instead please call 888.Nicor4U (888.642.6748) away from the possible leak

Source: Nicor Gas