Navient Mailing Address

Navient Mailing Address

Navient Mailing Address is, 123 Justison Street, Wilmington, Delaware 19801.

Payment Instructions

Pay with a Debit Card
Call 888-272-5543.

Say “Make a payment” and follow the system prompts.

Find Out Where to Mail Your Payment

Go to Contact Us and select the type of loans you have.

If you don’t know the type of loans you have, log in and view them on your Account Summary or Loan Details pages. Find the corresponding mailing address.

Be sure to include your remittance slip and write your full account number on your check – and include any special instructions on a separate piece of paper.

An Income-Based Repayment (IBR) Plan

For federal loans only:
Go to and log in.
If you’ve forgotten your FSA ID or password, follow the instructions to reset them.
Be sure to have your IRS information ready so proof of income can be pulled in automatically.
If you can’t import your IRS data, provide proof of income as instructed.
If you need to provide proof of income separately, log in to securely upload or mail it to:

P.O. Box 9750
Wilkes-Barre, PA 18773-9750

You’re required to recertify and provide proof of income annually. Watch for communications from them to remind you. Need help? Check out this useful guide on how to complete the IDR online application.

Source: Navient