Metra Police Department Mailing Address

Metra Police Department Mailing Address

Metra Police Department Mailing Address is, Metra Police Department, 547 W. Jackson Blvd., Chicago, IL 60661, USA.

Send an Email

To send an email to the police department for your concern, praise, or anything, please visit this page here.

Contact for Various Things via Email

Any detailed information you can provide will be helpful in responding to your inquiry/concerns.

Share Your Comments

They appreciate your comments and will do the best to respond to your questions or concerns during the regular business hours, 8 a.m. to 5 p.m. weekdays. If you have a schedule question, please call Metra’s Passenger Services Department at 312-322-6777 between 8 a.m. and 5 p.m. Monday through Friday. In the evenings or on a Saturday, please call the RTA Travel Information Center at 312-836-7000.

Emergencies & Metra Police

Urgent safety or security concerns
(312) 322-2800 or via the Metra COPS app.
Interested in joining the Metra Police Department? Email at

Any other public safety concerns
(312) 322-6900 x7233 or email (Please do not use this email address for police emergencies. Use the contacts above.)

Travel Information and other Customer Service Phone Numbers

For service and schedule information, late slips and other customer topics.
(312) 322-6777
Weekdays 8 a.m. to 5 p.m.

For information about trips that may combine a ride on Metra with a transfer to CTA or Pace.
(312) 836-7000
Monday – Saturday 6 a.m. to 7 p.m.

Lost and Found

Metra and its rail service providers are not responsible for articles left on trains or at stations.

  • Chicago Union Station (312) 322-4269
  • Ogilvie Transportation Center (312) 496-4751
  • LaSalle St. Station (312) 322-6509
  • Millennium Station (312) 322-7819

Accessibility, ADA Issues and Complaints

This complaint will go directly to Metra’s Accessibility Project Manager for review and response.

Information and questions related to Accessibility and ADA Issues
(312) 322-6766.

Source: Metra Police Department