La Care Claims Address

La Care Claims Address

La Care Claims Address is, L.A. Care Health Plan, 1055 W. 7th Street, 10th Floor, Los Angeles, CA 90017.

Provider Line Support

Phone 1-866-522-2736

Eligibility Support

Phone 1-866-522-2736

Medical Management Support

Phone 1-877-431-2273

Claims Support

Phone 1-866-522-2736

Change Healthcare Support

If you have any further questions or experience any issues, you may reach out to Change Healthcare Support at 800-527-8133 (option 1) or send them an email.

Dispute Support

L.A. Care Health Plan, Attention: Provider Disputes, P.O. Box 811610, Los Angeles, CA 90081

L.A. Care Phone Line Support

The following are available 24 hours a day, 7 days a week

  • For Health Plan Shoppers, Enrollment Support: 1-888-452-2273 (1-888-4LA-CARE)
  • For Members, Member Services:  1-888-839-9909 (TTY 711)
  • For Providers, Provider Information Line: 1-866-522-2736 (1-866-LACARE6)

The following are available Monday through Friday, 9:00 a.m. to 5:00 p.m.

  • For Agents, Agent Service and Support: 1-855-248-7778
  • For the Media, Penny Griego, Media Specialist: 1-213-694-1250 x. 4560

Member Services Support

If you are an L.A. Care member and have questions, they encourage you to contact their Member Services department for assistance at 1-888-839-9909 (TTY 711).

Please call Member Services for your specific plan if you need assistance. You can also message us.

  • Medi-Cal 1.888.839.9909 (TTY 711)
  • Medicare Plus (HMO D-SNP) 1.833.522.3767 (TTY: 711)
  • A. Care Covered ™ 1.855.270.2327 (TTY 711)
  • PASC-SEIU Plan 1.844.854.7272

How do I contact L.A. Care customer service?

Please contact L.A. Care’s Member Services Department at 1-888-839-9909 (711 TTY/TDD) for help.

Is L.A. Care Medicare or Medicaid?

L.A. Care Medicare Plus offers complete care that coordinates your Medicare and Medi-Cal benefits, helps with access to resources like housing and food, and offers benefits and services like care managers and 24/7 customer service at no cost.

What is the 24 hour line for L.A. Care?


L.A. Care Nurse Advice Line gives you free medical information and advice 24 hours a day, every day of the year. Call 1-800-249-3619 (TTY: 711).

Source: La Care