John Hancock 401K Mailing Address
John Hancock 401K Mailing Address is, John Hancock Distributors LLC, 197 Clarendon Street, Boston, MA 02116.
John Hancock 401K Retirement Support
If you’re a participant in a 401k and need help, a representative in their Participant Service Center can assist you.
- If you have a contract number or are calling about a 401(k) plan with under 200 employees: 800-395-1113
- If you work for a company with more than 200 employees: 800-294-3575
John Hancock Life Insurance Support
- Phone: 800-732-5543
- Fax: 617-572-1571
Monday – Friday, 8AM to 6PM ET
John Hancock Vitality Support
888-333-2659, Monday – Friday, 8AM to 6PM ET
John Hancock Individual annuities contact information
General Information, Call: 800-344-1029, M-F, 8 a.m. to 5:30 p.m., Eastern Time, Fax: 1-617-663-3160, TTY Device #: 800-555-1158
Claims Information, Call: 877-543-2363, M-F, 9 a.m. to 5 p.m., Eastern Time, Fax: 1-617-663-3389
Mailing Center (all states except NY): John Hancock, Annuities Service Center, PO Box 55444, Boston, MA 02205-5444
New York Contracts Mailing Center: John Hancock, Annuities Service Center, PO Box 55445, Boston, MA 02205-5445
Overnight Mailing Center, Annuities Service Center, John Hancock, 410 University Avenue, Suite 55444, Westwood, MA 02090
How do I withdraw my 401k from John Hancock?
You can call them at 800-344-1029 to enroll in telephone withdrawal authorization over the phone and elect to take a withdrawal. You can also complete this form entirely online: Visit the forms page at johnhancock.com/annuities. Find the Withdrawal request form (IRA and nonqualified).
How do I contact John Hancock Investments?
If you’re unsure of which to select, please contact for more information at 800-225-5291 M-Th 8 AM-7 PM and Friday 8 AM-6 PM ET.
How do I contact John Hancock Life Insurance company?
You can reach Customer Service Center by calling 1-800-387-2747 (if you purchased your policy through John Hancock prior to December 31, 2004, please call 1-800-732-5543). Representatives are available Monday through Friday, 8:00 a.m. to 6:00 p.m. EST.
Source: John Hancock