John Hancock 401K Mailing Address

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John Hancock 401K Mailing Address

John Hancock 401K Mailing Address is, John Hancock Distributors LLC, 197 Clarendon Street, Boston, MA 02116.

John Hancock 401K Retirement Support

If you’re a participant in a 401k and need help, a representative in their Participant Service Center can assist you.

  •  If you have a contract number or are calling about a 401(k) plan with under 200 employees: 800-395-1113
  • If you work for a company with more than 200 employees: 800-294-3575

John Hancock Life Insurance Support

  • Phone: 800-732-5543
  • Fax:  617-572-1571

Monday – Friday, 8AM to 6PM ET

John Hancock Vitality Support

888-333-2659, Monday – Friday, 8AM to 6PM ET

John Hancock Individual annuities contact information

General Information, Call: 800-344-1029, M-F, 8 a.m. to 5:30 p.m., Eastern Time, Fax: 1-617-663-3160, TTY Device #:  800-555-1158

Claims Information, Call: 877-543-2363, M-F, 9 a.m. to 5 p.m., Eastern Time, Fax: 1-617-663-3389

Mailing Center (all states except NY): John Hancock, Annuities Service Center, PO Box 55444, Boston, MA 02205-5444

New York Contracts Mailing Center: John Hancock, Annuities Service Center, PO Box 55445, Boston, MA 02205-5445

Overnight Mailing Center, Annuities Service Center, John Hancock, 410 University Avenue, Suite 55444, Westwood, MA 02090

How do I withdraw my 401k from John Hancock?

You can call them at 800-344-1029 to enroll in telephone withdrawal authorization over the phone and elect to take a withdrawal. You can also complete this form entirely online: Visit the forms page at johnhancock.com/annuities. Find the Withdrawal request form (IRA and nonqualified).

How do I contact John Hancock Investments?

800-225-5291

If you’re unsure of which to select, please contact for more information at 800-225-5291 M-Th 8 AM-7 PM and Friday 8 AM-6 PM ET.

How do I contact John Hancock Life Insurance company?

You can reach Customer Service Center by calling 1-800-387-2747 (if you purchased your policy through John Hancock prior to December 31, 2004, please call 1-800-732-5543). Representatives are available Monday through Friday, 8:00 a.m. to 6:00 p.m. EST.

Source: John Hancock