Independent Health Claims Address

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Independent Health Claims Address

Independent Health Claims Address is, Independent Health Claims Department, P.O. Box 9066, Buffalo, NY 14231. (For medical claims, mail completed form together with all itemized bills)

For pharmacy claims, mail completed form together with all itemized bills to this address:  Independent Health, Attn: Pharmacy Claims, P.O. Box 9066, Buffalo, NY 14231

All claims Related Contacts

  • If you have any questions about this form, please call their Member Services department at (716) 631-8701 or 1-800-501-3439, Monday – Friday, 8 a.m. – 8 p.m.
  • You can also submit your completed claim form electronically to Independent Health at memberservice@servicing.independenthealth.com.
  • For Medicare: Call (716) 250-4401 or 1-800-665-1502 (TTY: 711), October 1 – March 31: Monday – Sunday, 8 a.m. – 8 p.m.; April 1 – September 30: Monday – Friday, 8 a.m. – 8 p.m.
  • You can also submit your completed claim form electronically to Independent Health at medicareservice@servicing.independenthealth.com.

Independent Health Employer Coverage

  • (716) 631-5392, option 4
  • 1-800-453-1910, option 4

Independent Health Medicare/Individual Coverage

  • (716) 505-8515
  • 1-800-958-4405

Independent Health Member Services

(716) 631-8701 or 1-800-501-3439

MediSource, CHPlus and Essential plans

(716) 250-7183 or 1-833-891-9372

Can I pay a bill online?

Yes.  Payments can be made by either logging into your member portal account or through their online bill payment tool, here is the link: https://www.independenthealth.com/individuals-and-families/tools-forms-and-more/make-a-payment.html

I got a bill from my provider but it doesn’t list my insurance information, what do I do?

Please call the provider first to give them your insurance information.  If you continue to receive a bill, please contact Member Services.

How do I submit a claim? And what do I need to submit?

You can submit a claim by filling out the Medical/Pharmacy General Claim Form, here is the link: https://www.independenthealth.com/content/dam/independenthealth/individuals-and-families/tools-forms-and-more/documents/IndependentHealthGeneralClaimForm.pdf. Proof of payment is also required.

Source: Independent Health