Imperial Health Plan Claims Address
Imperial Health Plan Claims Address is, PO Box 60075, Pasadena CA 91116.
Claims Support Contacts
- Claims Tel: 1-626-838-5100 ext. 3
- Claims Mailing Address: PO Box 60075, Pasadena CA 91116
- Claims Payer ID (Office Ally Electronic Submission): IHHMG
Utilization Management
- UM Outpatient Tel: 1-626-838-5100 ext. 1
- UM Outpatient Fax: 1-626-283-5021
- UM Inpatient Tel: 1-626-598-3099
- UM Inpatient Fax: 1-626-380-9134
- UM Ambulatory Tel: 1-626-365-0202
- UM Ambulatory Fax: 1-626-380-9964
Member Services
- Member Services Tel: 1-626-838-5100 ext. 2
- Member Services Fax: 1-626-380-9129
Contracting
- Contracting Tel: 1-626-838-5100 ext. 4
- Contracting Fax: 1-626-380-9142
- Contracting Email: contracting@imperialhealthholdings.com
Provider Services
- Provider Services Tel: 1-626-838-5100 ext. 5
- Provider Services Fax: 1-626-380-9142
- Provider Services Email: pnm@imperialhealthholdings.com
Eligibility
Eligibility Tel: 1-626-838-5100 ext. 6
Credentialing
Credentialing Fax: 1-626-380-9963
Compliance
- Compliance Hotline Fax: 1-888-708-5377
- Compliance Email: compliancefwa@imperialhealthplan.com
Imperial Health Holdings P.O. Boxes
All claim mail submissions must be sent to the correct mailing addresses based on company:
- Imperial Health Holdings: P.O. Box 60075, Pasadena CA 91116
- Imperial Health Plan of California: P.O. Box 60874, Pasadena CA 91116
- Imperial Insurance Companies, Inc.: P.O. Box 60160, Pasadena CA 91116
Electronic requests must use Office Ally with Payer ID’s: IHHMG (IPA), IHP01 (CA Health Plan),
IICTX (Texas).
Imperial Health Holdings Corporate Office Address
Address: 600 S Lake Ave, Suite 308, Pasadena CA 91106
Imperial Health Holdings Corporate Phone Number
- Imperial Health Holdings Medical Group: (626) 838-5100
- Imperial Health Plan of California: (626) 708-0333
- Imperial Insurance Company of Texas: (626) 708-0333
Imperial Health Holdings Corporate Fax Numbers
- Main Fax: (626) 521-6028
- Customer Services: (626) 380-9129
- Claims: (626) 380-9954
- Utilization Management (Outpatient): (626) 283-5021
- Utilization Management (Inpatient): (626) 380-9134
- Provider Network Operations: (626) 380-9142
- Imperial Health Plan (IHP): (626) 205-9536
- Imperial Insurance Company of Texas (IICTX) PNO: (214) 452-1907
Corporate Extensions
- Utilization Management: Ext 1
- Member Services: Ext 2
- Claims: Ext 3
- Contracting: Ext 4
- Provider Services: Ext 5
- Eligibility: Ext 6
Portal Issues/Concerns Support
Provider Network Operations: pno@imperialhealthholdings.com
Source: Imperial Health