Illinois Tollway is an administrative agency of the U.S. state of Illinois charged with building, operating, and maintaining toll roads in the state, headquartered in Illinois, United States. The executives of agency are José Alvarez is Executive Director and Will Evans is Chairman of the Board. The agency offers to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to customers. They have a good market share in the United States.
Illinois Tollway was formed in 1941. Let’s find out the headquarters information of Illinois Tollway in this article below. The contact information is compiled based on the official website only.
Illinois Tollway Headquarters Address
The headquarters address of Illinois Tollway is, Illinois Tollway, 2700 Ogden Ave, Downers Grove, IL 60515. The people/customers can send their greetings, feedback and suggestion related to the services offered by the company.
I-PASS Lost or Stolen
If your I-PASS is lost or stolen, call 800-UC-IPASS () as soon as possible so the lost or stolen transponder can be deactivated.
How do I cancel my I-Pass account?
To send a cancellation request through the mail, note down canceling your account mailing address: I-PASS Fulfillment Center, P.O. Box 806518, Chicago, IL 60680.
Where can I obtain an I-PASS transponder?
There customers can also report transponders as lost or stolen.
By Telephone 800-UC-IPASS (800.824.7277).
Tollway Customer Service
If the reason for contesting the toll violation is not listed on the form, customers can call Tollway Customer Service at 800-UC-IPASS (800.824.7277) for assistance.
How do I resolve a toll violation?
If you are not contesting the violations, they can be paid online, in person at any of customer service centers, by phone at 800-UC-IPASS (800.824.7277), or by mail in the form of a cashier’s check or money order. Please mail your payment to: Illinois Tollway, PO Box 5544, Chicago, IL 60680-5544.
What do I do if I did not pay a toll?
To pay through the mail, use this mailing address for paying toll (Pay by Mail). You can mail your payment (check, money order or cash) with missed toll information to: Illinois Tollway, P.O. Box 5382, Chicago, IL 60680-5382.
Process for Rental/Leasing Agreement Approvals
Please e-mail documents to fleets@getipass.com or mail to:
Illinois State Toll Highway Authority
Violation Processing Center-Reassignments
P.O. Box 5544
Chicago, IL 60680-5544.
Process for Reassignment: Option 1
Please email a copy of these documents to fleets@getipass.com or mail a copy to:
Illinois State Toll Highway Authority
Violation Processing Center-Reassignments
P.O. Box 5544
Chicago, IL 60680-5544.
Process for Reassignment: Option 2
Please email these documents to fleets@getipass.com or mail them to:
Illinois State Toll Highway Authority
Violation Processing Center-Reassignments
P.O. Box 5544
Chicago, IL 60680-5544.
Where do I file an insurance claim with the Tollway for damage to my car?
Download a claim form or call the Risk Management Division at 630-241-6800 ext. 4288 to have a form promptly mailed.
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Customer Service Contacts
ON THE PHONE: Call our customer service team.
(800) UC-IPASS, (800) 824.7277
Hours: Weekdays: 7 a.m. – 5 p.m.
Source: Illinois Tollway