Idaho Dept. of Health and Welfare Mailing Address, Email Address, and Office Locations

Idaho Dept. of Health and Welfare is Idaho’s largest state government agency, headquartered in Boise, Idaho, United States. The agency have employs nearly 2,850 individuals statewide. They work to provide Idahoans with health and human services, access to health insurance programs, support for families and children, and hospitalization services for mentally and developmentally disabled patients. The administrative department of the federal government carries out routine and day-to-day work. They are responsible for their designated duty and responsibilities. The headquarters of government organization/government department should be contacted for important inquiries only. Let’s find their headquarters contact information below:

The agency offers various services, such as Healthcare, Social Services, Behavioral Health, Public Health, Family and Community Services. They have a good market share in the United States. Idaho Dept. of Health and Welfare was founded in 1974. Let’s find out the headquarters information of Idaho Dept. of Health and Welfare in this article below. The contact information is compiled based on the official website only.

Food Stamps, Medicaid, ICCP, and TAFI

Stay on the line when calling, and they will assist you as soon as possible.
Phone 877-456-1233
Email MyBenefits@dhw.idaho.gov

Child Support Contacts

Phone 800-356-9868
Email ChildSupport@dhw.idaho.gov

Birth, death, marriage, and divorce certificates

Visit official website, email them, or call for information on how to order your vital record.
Phone 208-334-5980
Email IVR@dhw.idaho.gov

2-1-1 Idaho CareLine

Community resources, child care questions, COVID-19 questions, and more. Dial 2-1-1, 800-926-2588, or call the below contact number. Phone 800-926-2588.

General Inquiries and Assistance

Behavioral Health 208-334-6997
Birth, death, marriage, divorce certificates IVR@dhw.idaho.gov or ordering instructions
Child Support 800-356-9868 or email ChildSupport@dhw.idaho.gov
Child Welfare (general information about foster care, adoption, independent living) 208-334-5700 or email cfsinquiries@dhw.idaho.gov
Communications/Media Relations 208-334-0668
Criminal History Unit (background checks and fingerprints) 800-340-1246 or email crimhist@dhw.idaho.gov
Day Care Licensing Marilyn.Peoples@dhw.idaho.gov
Developmental Disabilities Program 208-334-5512
EMS licensing and testing IdahoEMS@dhw.idaho.gov
File an appeal on an eligibility decision View appeal information
Food Stamps, Medicaid, ICCP, and TAFI Questions 877-456-1233 or email MyBenefits@dhw.idaho.gov
Infant Toddler Program 208-334-5514
Licensing & Certification (Tamara Prisock, Administrator) 208-364-1959
Medicaid provider questions 866-686-4272
Public Records Request PRR@dhw.idaho.gov
Public Health Districts View office information
Request a new EBT/SNAP Card 888-432-4328
Request a new Medicaid Card 866-686-4752

State hotlines

Idaho CareLine: 2-1-1 or 800-926-2588
Idaho Suicide Prevention Hotline: 800-273-8255
Report Child Abuse: 208-334-KIDS (5437) or 855-552-KIDS (5437) or call 2-1-1 and be transferred
Report Health Care Fraud: 208-334-5754
Report Welfare Fraud: 866-635-7515.

Staff Directory

Director: Dave Jeppesen, 208-334-5500
Deputy Directors: Miren Unsworth and Lisa Hettinger, 208-334-5500
Northern Idaho Area Director and Tribal Liaison: Joyce Broadsword, 208-799-4338
Eastern Idaho Area Director: Christopher Freeburne, 208-239-6284
Division of Behavioral Health: Ross Edmunds, 208-334-6997
Division of Family and Community Services: Miren Unsworth, 208-334-0641
Division of Information and Technology Services: Andrew Masters, 208-334-6598
Division of Licensing and Certification: Tamara Prisock, 208-364-1959
Division of Management Services: Brad McDonald, 208-334-0632
Division of Medicaid: Matt Wimmer, 208-334-5747

More…

Division of Public Health: Elke Shaw-Tulloch, 208-334-6996
Division of Self-Reliance (Welfare): Julie Hammon, 208-334-5696
Southwest Idaho Treatment Center: Jamie Newton, Administrator, 208-442-2812
State Hospital North: Todd Hurt, Administrator, 208-476-5411 x222
State Hospital South: Randy Rodriguez, Administrator, 208-785-8402.

General Inquiry Email Address

Email your questions to: Questions@dhw.idaho.gov

Office Locations

Grangeville Office – Camas Resource Center
216 South C Street, PO Box 548, Grangeville, ID 83530
Monday – Friday: 8:00 am-5:00 pm, Saturday – Sunday: Closed
Closed on holidays. Some services are only available by phone. Please call before going to an office.

Child & Family Services 208-983-2522
Child Protection Reporting 855-552-5437
Child Support Services 800-356-9868
Children’s Developmental Disabilities Program/Infant Toddler 208-983-4835
Home and Community Based Services (HCBS) 866-818-6463
Mental Health Services – Adult & Children 208-983-2300

Mental Health Services After Hours Crisis Line – Adult & Children 208-983-2300

Navigation Services 800-926-2588
Nursing Home Services 866-255-1190
Self-Reliance Benefits Assistance 877-456-1233
Substance Use Services 800-922-3406.

Twin Falls Office – Pole Line Building
601 Pole Line Road, Twin Falls, ID 83301
Monday – Friday: 8:00 am-5:00 pm, Saturday – Sunday: Closed
Closed on holidays. Some services are only available by phone. Please call before going to an office.

Adult Developmental Disability Care Management 208-736-3024
Child and Family Services 208-734-4000
Child Protection Reporting 855-552-5437
Child Support Services 800-356-9868
Criminal History Unit 800-340-1246
Healthy Connections 208-736-4793
Long Term Care Unit 866-255-1190
Medicaid Services 208-736-3024
Navigation Services 800-926-2588
Self-Reliance Benefits Assistance 877-456-1233.

Blackfoot Office – Blackfoot Services Complex
701 East Alice, P O Box 129, Blackfoot, ID 83221
Monday – Friday: 8:00 am-5:00 pm, Saturday – Sunday: Closed
Closed on holidays. Some services are only available by phone. Please call before going to an office.

Child and Family Services 208-785-5826
Child Protection Reporting 855-552-5437
Child Support Services 800-356-9868
Children’s Developmental Disabilities Program/Infant Toddler 208-785-5826
Developmental Disabilities: Crisis Prevention and Court Services 208-528-4040
Home and Community Based Services (HCBS) 866-818-6463
Navigation Services 800-926-2588
Nursing Home Services 866-255-1190
Self-Reliance Benefits Assistance 877-456-1233.

Blackfoot Office – Townhouse
720 East Alice, P O Box 129, Blackfoot, ID 83221
Monday – Friday: 8:00 am-5:00 pm, Saturday – Sunday: Closed
Closed on holidays. Some services are only available by phone. Please call before going to an office.

Mental Health Services – Adults & Children 208-785-5871
Mental Health Services After Hours Crisis Line 208-528-5700
Substance Use Services 800-922-3406.

Boise Office – Westgate Building
1720 Westgate Drive, Boise, ID 83704
Monday – Friday: 8:00 am-5:00 pm, Saturday – Sunday: Closed
Closed on holidays. Some services are only available by phone. Please call before going to an office.

Adult Developmental Disabilities 208-334-0960
Adult Developmental Disabilities – after hours emergency 208-334-0808
Child and Family Services 208-334-6800
Child Protection Reporting 208-334-5437
Child Support Services 800-356-9868
Children’s Developmental Disabilities Program/Infant Toddler 208-334-0900
Children’s Health Insurance Program (CHIP) 800-926-2588
Day Care Licensing 800-926-2588
Children’s Developmental Disabilities Program/Infant Toddler 208-334-0900.
Developmental Disabilities: Crisis Prevention and Court Services 208-954-8990
Healthy Connections 208-334-4676
Mental Health Services – Adult & Children 208-334-0800
Mental Health Services – after hours only 208-334-0808
Navigation Services 800-926-2588
Regional Medicaid Services (RMS) 208-334-0940
Self-Reliance Benefits Assistance 877-456-1233
Substance Use Services 800-922-3406
TTY – All Services 888-791-3004.

Burley Office
2241 Overland Avenue, Burley, ID 83318
Monday – Friday: 8:00 am-5:00 pm, Saturday – Sunday: Closed
Closed on holidays. Some services are only available by phone. Please call before going to an office.

Child and Family Services 208-678-0974
Child Protection Reporting 855-552-5437
Child Support Services 800-356-9868
Children’s Developmental Disabilities Program/Infant Toddler 208-736-2182
Long Term Care Unit 866-255-1190
Mental Health Services – Children 208-732-1630
Mental Health – Adults 208-677-5390
Mental Health Services – After Hours Crisis Line – Adults & Children 208-677-5390
Navigation Services 800-926-2588
Self-Reliance Benefits Assistance 877-456-1233
Substance Use Services 800-922-3406.

Caldwell Office
3402 Franklin Rd, Caldwell, ID 83605
Monday – Friday: 8:00 am-5:00 pm, Saturday – Sunday: Closed
Closed on holidays. Some services are only available by phone. Please call before going to an office.

Child & Family Services 208-455-7000
Child Protection Reporting 208-334-5437
Child Support Services 800-356-9868
Children’s Developmental Disabilities Program/Infant Toddler 208-465-8460
Healthy Connections 208-455-7244
Home and Community Based Services (HCBS) 208-455-7150.
Mental Health Services – Adult & Children 208-459-0092
Navigation Services 800-926-2588
Nursing Home Services 866-255-1190
Regional Medicaid Services (RMS) 208-455-7150
Self-Reliance Benefits Assistance 877-456-1233
Substance Use Services 800-922-3406.

Coeur d’Alene Office – 1120 Ironwood Building
1120 Ironwood Drive, Coeur d’Alene, ID 83814
Monday – Friday: 8:00 am-5:00 pm, Saturday – Sunday: Closed
Closed on holidays. Some services are only available by phone. Please call before going to an office.

Child Support Services 800-356-9868
Children’s Developmental Disabilities Program 208-665-8975
Criminal History Unit 208-769-1515
Developmental Disabilities: Crisis Prevention and Court Services 208-665-8990
Healthy Connections 208-666-6766
Navigation Services 800-926-2588
Nursing Home Services 866-255-1190
Regional Medicaid Services (RMS) 208-769-1567
Self-Reliance Benefits Assistance 877-456-1233.

Coeur d’Alene Office – 1250 Ironwood Building
1250 Ironwood Drive Suite 100, Coeur d’Alene, ID 83814-2681
Monday – Friday: 8:00 am-5:00 pm, Saturday – Sunday: Closed
Closed on holidays. Some services are only available by phone. Please call before going to an office.

Child & Family Services 208-769-1515
Child Protection Reporting 855-552-5437.

For more office locations, please visit this link.

Source: Idaho Dept. of Health and Welfare