Guardian Dental Claims Address

Guardian Dental Claims Address

Guardian Dental Claims Address is, Managed DentalGuard,  PO Box 981587, El Paso, TX 79998-1587.

  • Mailing Address: P.O. Box 981590, El Paso, TX 79998-1590
  • Physical Address: New York (Headquarters), 10 Hudson Yards, New York, NY 10001
  • (212) 598-8000

Guardian Dental Exchange Customer Care

  • Call: 1 (844) 561 5600, Hours (ET): Mon-Fri 9am – 9pm, Sat 11am – 9pm
  • TTY/TDD: 1 (800) 947 6644

GuardianDirect Contact- Dental

Call 866-569-9900, Monday – Friday 9am – 9pm ET

Guardian Dental Customer Service

  • Customer Care: 1 (844) 561-5600
  • TTY/TDD: 1 (800) 947-6644

Hours: Monday – Friday 9:00am – 9:00pm ET, Saturday 11:00 am – 9:00pm ET

Guradian Individual Dental Exchange Service Center

Individual Dental Exchange Service Center

Monday – Friday: 9am – 9pm ET

Visit: Guardian Dental Exchange, link:

  • Individual Dental (Off Exchange) Service Center: 1-866-569-9900, Monday – Friday: 9am – 9pm ET
  • Email them at:

What are my options for making premium payments?

Payments can be set up as a recurring monthly charge by using a credit card, debit card, or ACH bank draft. They can also accept your monthly payments made by personal check, cashier’s check, or money order. If you elect to pay by personal check, cashier’s check or money order, detach and return the coupon portion from your billing statement with your payment. Please provide your Exchange ID on your personal check, cashier’s check or money order. To select one of these methods click here to Pay Now or call 1-844-561-5600

Fraud Hotline and Support Email

  • 1 (800) 477 5908
  • Or email at:

Guardian Claims Support

Not certain? Call at 1-888-482-7342

How/where can I file claims?

Claims can be submitted electronically, mailed or faxed. Electronic payments can be   submitted through Emdeon, Tesia, or Dental Exchange.

Payer ID: (Electronic Submission): GI813

  • Mailing Address:  Managed DentalGuard,  PO Box 981587, El Paso, TX 79998-1587
  • Fax Number: (916) 679-7197

Contact Dental Support For employers/planholders

Speak to a Guardian Representative: 800-627-4200

How do I cancel my Guardian insurance?

This request requires Guardian team to speak with the contract signer of the account. Please give a call at 1.800.PROTECT (1.800.776.8328) to further discuss the status of your account.

How do I file a Preferred Provider (PPO) Dental claim?

As a member, you can file a PPO Dental claim electronically or by using a paper claim form.

File electronically

To file a Dental claim electronically, follow these steps.

  • Log into Guardian Anytime.
  • Select Contact us/Secure channel (located in the page footer).
  • Fill in all required information.
  • Attach the completed claim form and other documents to upload.
  • Click Submit.

File a paper claim form

Send the form to Guardian by one of these methods.

  • Mail: PO Box 981572, El Paso, TX 79998-1572
  • Fax: 509-468-4590.

Source: Guardian Dental