Golden 1 Credit Union Mailing Address

Golden 1 Credit Union Mailing Address

Golden 1 Credit Union Mailing Address is, Golden 1 Credit Union P.O. Box 15966 Sacramento, CA 95852-0966, USA.

Phone Support

Please dial 1-877-GOLDEN 1 for general inquiries.

Member Service Contact Center:
1 (877) GOLDEN 1 / 1 (877) 465‑3361

• Monday – Friday: 7:30 a.m. to 6:00 p.m. Pacific Time
• Saturday – Sunday: 9:00 a.m. to 5:00 p.m. Pacific Time

If their toll-free Member Service Contact Center number is unavailable when calling internationally, use 1 (916) 732-2900. Please note: calling charges may apply.

Credit Cards Phone Support

Lost or stolen cards:1 (877) GOLDEN 1 / 1 (877) 465‑3361

This toll-free number is available 24 hours a day, 7 days a week to report lost or stolen cards and for them to assist you in ordering a new card. You should receive your new card within 5 business days.

Emergency credit card replacement: 1 (800) VISA‑911 / 1 (800) 847‑2911

Unauthorized charges: 1 (877) GOLDEN 1 / 1 (877) 465‑3361

Card Controls app technical support: 1 (888) 999-0126, option 5

For application technical support contact, call 1 (888) 999-0126, option 5

Home Loans Phone Support

Home Loans: 1 (800) 917-9000

Apply for a home loan, check current mortgage rates, make inquiries on your home loan in process, or make an appointment with a Home Loan Advisor.

Monday – Friday: 7 a.m. to 7 p.m.
Saturdays: 9 a.m. to 5 p.m.

If you are experiencing a financial hardship that prohibits you from meeting your loan obligation with Golden 1, they may be able to help. Please contact:

Loss Mitigation 1 (844) 670-9545
Monday – Friday: 9 a.m. to 5 p.m.

Member Care / Hardship Assistance Phone Support

Member Care: 1 (877) 723-3010
Monday – Friday: 8 a.m. to 7 p.m.
Saturday: 9 a.m. to 5 p.m.

If a financial hardship is preventing you from making a loan payment, contact Member Care team. They’ll identify your options and walk you through them. (Note: for assistance with home loans, call 1 (844) 670-9545).

Telephone Teller Phone Support

Telephone Teller: 1 (877) GOLDEN 1 / 1 (877) 465‑3361

Use Telephone Teller to bank by phone anytime day or night. Call 1 (877) GOLDEN 1 / 1 (877) 465‑3361 and select option 2. To use this service you’ll need a Personal Identification Number (PIN) which you may obtain from any Golden 1 branch or the Member Service Contact Center.

Mailing Addresses

Credit card payments address
Golden 1 Credit Union P.O. Box 15318 Sacramento, CA 95851-0318

First mortgage payments address:
Golden 1 Credit Union P.O. Box 7168 Pasadena, CA 91109-7168

Deposits, loan payments, and home equity payments address:
Golden 1 Credit Union P.O. Box 15249 Sacramento, CA 95851-0249

Proof of insurance for vehicles address:
Golden 1 Credit Union P.O. Box 15151 Sacramento, CA 95851-0151

Overnight shipments address:
Golden 1 Credit Union 8945 Cal Center Dr., Sacramento, CA 95826

References:
Golden 1 Credit Union