FirstEnergy Headquarters Address, Report Outages, and Contact Information

FirstEnergy is an Electric services company, headquartered in Akron, Ohio. Steve Strah is leading the company as the chief executive officer since March 2021. The company offers various services/products, such as energy management, Electricity generation and other energy-related services. They have a good market share in the United States.

A corporate headquarters is a place to get the highest-level support and resolution. Don’t forget to contact them only for important inquiries, questions, and queries. For a meeting (in-person), please take a prior appointment by sending an email. FirstEnergy was founded in November 7, 1997. Let’s find out the headquarters information of FirstEnergy in this article below. The contact information is compiled based on the official website only.

Corporate Headquarters Address

Corporate office address is, FirstEnergy Corp., 76 South Main Street, Akron, OH 44308

Report Outages

Report Outages: 1-888-LIGHTSS (1-888-544-4877)

Send Email Inquiry

Please send your email inquiry here.

FirstEnergy Group Customer Support

Operating Company Contact Number
Ohio Edison 1-800-633-4766
The Illuminating Company 1-800-589-3101
Toledo Edison 1-800-447-3333
Met-Ed 1-800-545-7741
Penelec 1-800-545-7741
Penn Power 1-800-720-3600
West Penn Power 1-800-686-0021
Jersey Central Power & Light 1-800-662-3115
Mon Power 1-800-686-0022
Potomac Edison 1-800-686-0011

Telecommunications Relay Service (TRS) at 711.

Ohio Contact Information

Contact Monday – Friday, from 8 a.m. – 6 p.m.
Ohio Edison – 800-686-3421
The Illuminating Company – 800-686-9901
Toledo Edison – 800-995-0095.

West Virginia Contact Information

Contact Monday – Friday, from 8 a.m. – 6 p.m.
Mon Power – 800-736-3407
Potomac Edison – 800-736-3401.

Transfer Agent

American Stock Transfer & Trust Company, LLC
3rd Floor, 6201 15th Avenue
New York, NY 11219
Phone: (718) 921-8124.

Retail Shareholders

Phone: 800.736.3402
Email Address is,

Institutional Shareholders

Vice President, Investor Relations
Phone: 330-384-3859

Executive Assistant, Leadership
Phone: 330-384-2509

Consultant, Investor Relations
Phone: 330-384-4829

Senior Advisor, Investor Relations
Phone: 330-761-4185

Source: FirstEnergy