Empower Retirement Mailing Address

Empower Retirement Mailing Address

Empower Retirement Mailing Address is, 8515 E. Orchard Road, Greenwood Village, CO 80111.

Empower Financial Support

Call: 877-630-4015

Empower Phone Support

Reach out if you have questions about your workplace retirement plan. These include 401(k), 403(b) and more.


Empower Phone Support for Individual Investor

For individual investors; Learn how an Empower financial professional can help you build a personalized plan to meet your goals.


Can I withdraw my 401k from Empower retirement?

Yes, you can withdraw money from your 401(k) before age 59½. However, early withdrawals often come with hefty penalties and tax consequences. If you find yourself needing to tap into your retirement funds early, here are rules to be aware of and options to consider.

Empower Current Plan Sponsor Contacts

  • Corporate 401(k) plans, Less than $50 million in assets: 877-694-4015
  • Corporate 401(k) plans, Greater than $50 million in assets: 855-739-7154
  • Government, health care, education or faith plans: 800-695-4952

Empower Prospective Plan Sponsors Contacts

  • Core Markets, $0 – $50 million in assets: 877-630-4015
  • Large Markets, Over $50 million in assets: 800-719-9914
  • Government organizations: 855-468-4141

Does Empower retirement have an email address?

For assistance, please call the telephone number on your statement or the appropriate number below. For general or website inquiries, you may also contact them by email at cs401k@gwl.com.

How do I change my Empower email?

After signing in, your email address can be changed via the “My Profile” link located along the top of their webpage. Select the “Email Address” option and follow the prompts.

I never received a password. What should I do?

Passwords are sent in a separate email from the email you received with your username. If this secondary email was not received, please call website support at the toll-free number listed under the ‘Contact Us’ link in the Need Help? section.

Empower Prospective Institutional Plan Providers Only Contacts


Empower Participant Access Contacts

The Participant website is available at: www.empower-retirement.com/participant

Source: Empower