eBay Headquarters Address
eBay Headquarters Address is, 2025 Hamilton Avenue San Jose, California 95125, USA.
Report that your item hasn’t arrived
You have up to 30 calendar days after the estimated delivery date has passed to report that an item hasn’t arrived.
The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. If you’re getting a refund, it will go back to your original payment method. Refunds are typically available within 3-5 business days.
How do I contact eBay about a refund?
Find the item in your Purchases. Select See request details (if your item didn’t arrive) or See return details (if you’re trying to return an item). Select Ask eBay to step in and help. Select a reason from the dropdown menu, then select Confirm.
What if I never got my refund on eBay?
If you’ve returned an item but haven’t received a refund yet, you can ask them to step in and help once tracking shows the item was delivered to the seller more than 2 business days ago. Don’t leave it too long to ask them to step in and help. We’ll automatically close a request if there’s been no activity.
Can I talk to a person on eBay?
You can use the eBay Customer Service Chat Option available through the eBay Automated Assistant (see screenshot below). To begin, click on the eBay Help & Contact link at the top or bottom of the page. Scroll to the bottom of the page and click the ‘Contact Us ‘ box
How do I contact eBay seller by email?
If you can’t find a solution to your question, select Other, then select Contact the seller. Type your question for the seller. Select Send a copy to my email address if you’d like to receive a copy of the message. Select Send message.
How do I contact eBay if scammed?
If you think that someone used your account without your permission, please contact them immediately. Concerned about a fraudulent listing? At the bottom of every listing you will find a link saying “Report this item”. That takes you to a form you need to fill in to tell them why you are reporting.