Cigna Claims Address

Cigna Claims Address

Cigna Claims Address is, Medical Claims, Cigna Healthcare, PO Box 182223, Chattanooga, TN 37422-7223.

Medical, Dental, Vision Claims Support

  • Vision Claims serviced by EyeMed: Cigna Healthcare Vision Claims Department, c/o First American Administrators, Inc., PO Box 8504, Mason, OH 45040-7111
  • Dental Claims: Cigna Healthcare, PO Box 188037, Chattanooga, TN 37422-7223
  • Cigna Healthcare Vision Claims: PO Box 495918, Cincinnati, OH 45249

Claims Support Phone

1(800) 244-6224

Cigna Home Delivery Pharmacy Claims

Address: Cigna Healthcare, PO Box 10190, Horsham, PA 19044

Phone: 1 (800) 835-3784

Behavioral Health Benefits

Phone: 1 (800) 433-5768

Cigna HealthcareSM Customer Service

1 (800) 997-1654

TTY/TDD Service (For callers who are deaf or hard of hearing)

Dial 711 and follow the prompts

24 hours a day, 365 days a year

Cigna Website Assistance

1 (800) 853-2713

Can I find Vision services in the Directory?

You can find information on Ophthalmologists and Optometrists in the health care professionals directory. For other eye care services (lenses, frames, routine eye exams, etc.) you will need to search the Cigna Vision Directory. There are two ways to access vision services:

If you have Vision coverage and you are logged in to myCigna, browse to “Find a Person” and click on “Eye Doctor.” From the “Find an Eye Doctor” directory page you can choose among a few vision specialties to search for or you can view a more comprehensive Cigna Vision Directory.

If you don’t have Vision coverage, you can still search for Vision care professionals and services in the directory on using the directions above. Note: If you don’t have Vision coverage, any services you receive will not be covered.

How do I contact Cigna to ask a question?

You can get consistent, relevant, and timely information about your plan any time that’s convenient for you by:

  • Logging in to your myCigna account from to find contact information
  • Calling them on the phone and talking to a Customer Service representative
  • Talking to them through their automated telephone system

For more information, please call Cigna Customer Service at the toll-free number on your Cigna ID card.

Source: Cigna