Annuity Customers
Annuity products: (800) 882-1292
Group annuity products: (833) 208-3018
Life Insurance Customers
Life insurance policies ending with BI, BLT, BLW, USU, USV, UT: (800) 882-1292
Life insurance products ending with US and FM: (833) 208-3017
Former New England Financial policies: (800) 388-4000
Other Important Phone Numbers
Disability policies: (844) 405-1390
Online Account & Servicing Support: (888) 243-1974
Individual long-term care claims: (877) 582-7767
Total control account: (800) 638-7283
Individual long-term care servicing support: (888) 507-9185.
Press Contacts
For Media Contacts, find the contact information below:
Communications Director Phone: (980) 949-3071
Communications Director Email Address: deon.roberts@brighthousefinancial.com.
Investor Relations Email and Phone
Brighthouse Financial, Inc.
Investor Relations
11225 North Community House Road
Charlotte, NC 28277
Email Address: investor.relations@brighthousefinancial.com
Stock Transfer Agent Contact Information
Mailing Address
Computershare Trust Company, N.A.
Attn: Brighthouse Financial Shareholder Services
462 South 4th Street, Suite 1600
Louisville, KY 40202
By Telephone or Email:
Monday-Friday (8:00 A.M. – 6:30 P.M. ET)
Phone number 1 (888) 670-4771 (Within USA, U.S. Territories & Canada)
Phone number 1 (781) 575-2921 (International)
Phone number 1 (781) 575–4592 (Hearing Impaired (TDD))
Envelope Email Address: web.queries@computershare.com.
For more information, visit the official website https://www.brighthousefinancial.com/