Aetna Mailing Address

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Aetna Mailing Address

Aetna Mailing Address is, Aetna Inc., 151 Farmington Avenue, Hartford, CT 06156, USA.

Aetna Phone numbers

1-800-US-AETNA (1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET.

Aetna Pharmacy Claims

Mailing Address: Aetna, P.O. Box 52444, Phoenix, AZ 85072-2444

Aetna Accessibility Services

If you need assistance, please call 1-855-401-5713 (TTY: 711) from 9 AM to 5 PM Eastern Time, Monday through Friday.

If you have a hearing or speech disability, please call 711 to utilize Telecommunications Relay Services (TRS).

Aetna Help Them By Reporting Concerns Of Fraud, Waste And Abuse

If you see something suspicious on your plan statement, call at the number on your ID card.

You can also call our hotline at 1-800-338-6361 (TTY: 711) or email our Special Investigations Unit.

What is Aetna in medical billing?

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna). Health benefits and health insurance plans contain exclusions and limitations

Aetna Member Services – HMO

ID cards, Claims & Eligibility Questions,Precertification/Claim Assistance               888-702-3862

Claims Mailing Address: Aetna, Inc., P O Box 981107, El Paso, Tx 79998

Plan Sponsor Services/Enrollment Department

Enrollment: New or Termination/Changes/Questions

Address: Aetna, Inc., P O Box 91507, Arlington, Tx 76015 OR 4300 Centerway Place, Arlington, Tx 76018

  • Phone: 1-866-899-4379
  • Fax: 1-877-362-0868
  • Urgent/Haste request: email them at ASG MidAm Enrollment@aetna.com

Billing/Account Reconciliation Questions

  • Phone: 1-866-899-4379
  • Fax: 1-877-362-0868

Aetna Pharmacy Management (APM)

Member/Physician Services: 1-800-238-6279 prompt 2

Mail Claims To: Aetna Pharmacy Management, PO Box 398106, Minneapolis, MN 55435-8106 Aetna Mail Order Drug      1-866-612-3862

Optional Services that you may have purchased through Aetna:

Life Insurance: 1-800-523-5065

Dental: 1-877-238-6200

Aetna Added Benefits

Informed Health® Line

24 Hour Nurse Help Line: 1-800-556-1555

Vision One® Discount Program (9am-9pm ET Monday-Friday & 9am-5pm ET Saturday)

Call for closest Eye Care Provider: 1-800-793-8616

Aetna Member Services – PPO, Dental, Life,Indemnity, AD&D

ID cards, Claims & Eligibility Questions,Precertification/Claim Assistance: 888-802-3862

Claims Mailing Address: Aetna, Inc., P O Box 981204, El Paso, TX 79998-1204

Aetna Plan Sponsor Services/Enrollment Department

Enrollment: New or Termination/Changes/Questions

Plan Sponsor Services Mailing Address: Aetna, Inc., 1425 Union Meeting Road, Blue Bell, PA 19422

  • Phone: 888-287-4206
  • or email them at MA SG Plan Sponsor Inquiries
  • Fax: 866-847-4039

Please mail all enrollment forms to above address and indicate the type of plan on the envelope.

Example: HMO, Life, Dental or PPO Medical

Billing/Account Reconciliation Questions

  • Phone: 888-287-4206
  • or email them at MA SG Plan Sponsor Inquiries
  • Fax: 866-847-4039

Source: Aetna